Domino's Pizza — Restaurant in Holly Township

I ordered a Medium pizza with cheese bread through the phone the other day and I was greeted with the most patient employee. He told me my order would be ready in about 20 minutes, so I started driving over. When I got there my pizza wasn't even started. Of course I was a little disappointed, but this man was running the show all by himself, and my order was next to be made (and who can be disappointed with an absolutely fresh pizza in only 20 minutes). The waiting area was clean and there was plenty to look at while I waited for my order to be finished. And while I was waiting two or three more orders came in, and I could see that this man was stressed. He often gave me updates on the progress of my meal and apologized for the wait. They only had one delivery driver going out with orders so it was only him making all the pizzas, and taking all the phone calls and keeping the place nice and tidy the whole time. Which I would say with my own Retail experience, that he was doing plenty of extra work to be a manager, but came to learn he was only making 15$ an hour which was less than the pizzas he was baking. So here's my big shout-out to Kenny, who was the nicest and most patient man I've ever had the pleasure to chat with. And on top of that, the pizza was delicious....

Edit: Last night I got a super good pizza, I'll try again in a couple weeks, keep it up! Good work! - Edit

Ive been going to this domino's since it opened, it started out with amazing quality, since then it has dropped significantly, almost every order I've placed has had a mistake, my usual order is 2 medium pan pizzas, one light sauce, one regular, they often make them both light sauce, then forget the dipping cups that I add to my order.

The second big issue is that they don't know how to make the pan pizza correctly, The pan pizza is advertised to be cheese and toppings on the crust, but often times it is made like a regular pizza with a bare crust.

Im normally pretty passive, I let small mistakes go, but this has gone on for way too long, there are plenty of other good pizza places in Holly, I for one will be taking my business elsewhere, and I encourage anyone who has read this far to...

January 2020: Slaughtered my order. I ordered a Pacific Veggie with DOUBLE CHICKEN and 5 ranch. They forgot the ranch completely and didn’t add chicken at all. The guy came and dropped off the ranch on a second trip but nothing to make up for the extra chicken I paid for.

June 2020: Decided to give them another shot. Ordered a buffalo chicken pizza and it came with hardly any buffalo sauce at all, but I can’t complain because it actually turned out pretty delicious with a little hint of spice. Ordering experience, this time, was seamless.

I would recommend Domino’s over other local pizza places. Yeah, I had a bad experience in the past, but when they get it right, they do a good job. Spend the extra bucks and order a specialty pizza! They’re...