The Grind Coffee House — Restaurant in Holmen

The coffee is the same as The Charmont in lacrosse, which is really good. But I dont know if the baristas are well trained enough here. It is not nearly as good and the service isnt great. I loved that when I walked in in the morning I was greeted, but the cost is very high and it doesnt smell like a great coffee shop. The wait time is too long as well. Hopefully a lot of this will improve as they get in the groove of things but for now I plan on sticking with my usual coffeeshop. There they know my name and order and are fast with service at a much more reasonable price. I hope the grind becomes the classy high quality coffee shop it is advertised as but for now, not quite worth it for me.

Update: it is a little better, mocha taste okay but no latte art and the espresso didn't have a ton of flavor. Bumped it up to 4 stars as it has improved but is still not quiet...

I've given the grind too many chances over the years. This place is poorly ran, unhygienic, and they don't know how to prepare espresso and tea. There's a reason it's never busy, and I implore anyone considering a trip there to consider one of the chains in Onalaska instead. As an example:

Washing the exterior windows with some kind of cleaner and meeting me inside, taking my order, and making my coffee without washing their hands (there's now window cleaner all over the equipment and food prep) Forgetting about my order until I came up and reminded them Inconsistent quality of coffee and tea--some employees will make it OK, some have no idea what they're doing, some will make you caf when you want decaf, etc.

I've been here countless times as I really appreciate having a local coffeehouse, but this place is so poorly ran that I'll drive an extra 10 minutes...

I've really wanted to like this place but every time I'm just a bit disappointed. The iced coffee is always 90% ice, the hot coffee is a bit off, and the bakery items look like an afterthought that may have been from a day or two ago. I don't mind paying a bit more to shop local but they just don't justify the cost. I pass by every day and I really want this to be my coffee place but I find myself going 10-15 minutes out of my way to get coffee from somewhere else.

The location is great, very cool look, drive-thru, and they're super fast. However, it's never busy so that probably explains why...