Aloha Sushi Airport — Restaurant in Honolulu

I have ordered from just about every Aloha Sushi on the island, the Nimitz location would be my first and last today.

I called in a phone order and asked for a Dynamite Maki. As with every other Aloha Sushi location on the island, and any local sushi restaurant on Oahu for that matter, if you order a Dynamite Maki, it comes with Spicy Ahi on the top.

In the process of paying for my order once I got in store, I noticed on the ingredient portion on their menu under Dynamite Maki, it was listed as crab. Crab isn't what I wanted so after the lady took my payment, I clarified the ingredients and asked if I could add in Spicy Ahi and that I would be more than happy to pay the extra.

A lady from the back, came around to the front and started yelling at me that she couldn't add Ahi because it was too expensive. I told her it's ok and that I would pay for the difference, but she didn't want to meet me halfway. I didn't want to argue with her so I kindly asked for a refund so that I could go to Aloha Sushi at Pearlridge, she started to become upset and tell me that I would have to wait for my refund and come back at a later time because the owner wasn't there.

At this point I could tell that this wasn't going anywhere, I also sensed by the way she was acting that she didn't want to refund me either, I had to call the police for them to refund my money. When the police came, it took all but 2 minutes to get my money back, and shockingly the owner of the company was in the back of the restaurant the whole time.

Legally by Hawaii state laws, businesses must have signage posted for a no refund policy, if no policy or signage exists, Hawaii businesses are legally obligated to refund their customers when requested. *Given the product is returned.

Not only did this business waste my time and HPD's time, but my husband was also late to reporting to Schofield. At the end of it all, HPD made them refund my money, so, what was the point in all of this, is my questions to the owners.... Rather than lose $14 for the day, you've lost my business...

I arrived and started looking over the menu and at all of their different sushi/bento combos. Very overwhelming to navigate for my first time, but no big deal I eat sushi 100+ times /year. Sometimes every day twice a day.

I ended up ordering the salmon/ahi poke bowl along with a samurai Maki. I also tried to order a "tuna avocado maki". This is where my problems started. The guy taking orders told me "we don't have that on the menu". I asked, can you make it for me and charge whatever you need to charge. He doubled down and said "we can't do that. We can make the spicy ahi Maki or an ahi hand roll and add avocado". Again I said, I don't want that. That comes with cucumber and spicy tuna. I would like a Maki roll with ahi tuna and avocado, that is all.

At this point he still refused to make it so I said forget it, ill just stick with the poke bowl and samurai roll.

When my food arrived (I ate in the location), he pushed the tray too hard at me and spilled the miso soup. (Not a lot, but I could tell he didn't like me from our exchange about the tuna avocado Maki and this was probably a subconscious action. He asked if I wanted another, I said no its fine.

Lastly, the spoon for the miso soup is basically flat. I had a very difficult time eating with the spoon because you can't pick up any liquid with it. I ended up just picking up the bowl and drinking.

The flavor and quality of the sushi was excellent and I had no issues along those lines.

I hope this review helps the owner / management correct a few service related issues to improve...

Aloha Sushi Airport – The Ultimate Sushi Destination in Hawaii!

If you’re in search of authentic, fresh, and absolutely delicious sushi near the airport, look no further than Aloha Sushi Airport! This hidden gem is the go-to spot for top-quality sushi that satisfies both travelers and locals alike.

⭐ Food: 5/5 – The sushi here is unbeatable—fresh, flavorful, and expertly crafted. From classic rolls to inventive specialties, every single bite is a culinary delight!

⭐ Service: 5/5 – The staff is exceptionally friendly, attentive, and quick, ensuring that your dining experience is smooth and enjoyable from start to finish.

⭐ Atmosphere: 5/5 – The setting is straightforward, but that’s intentional—the focus is purely on the incredible sushi, and it truly shines.

📍 Prime Location – Whether you need a quick bite before catching your flight or a satisfying meal after landing, this spot is perfect for both!

📸 Make sure to check out the stunning sushi and menu selection showcased in the pictures!

When in Hawaii and craving sushi, Aloha Sushi Airport is absolutely the place to be. I wholeheartedly recommend it for its fresh ingredients, outstanding service, and an overall fantastic...