First time that my family and I tried this place after watching a TikTok about how great the food is. Well that was a lie because we ordered the French toast, omelette with portaguese sausage,side fried rice, chicken adobo,cheeseburger and fries along with a large orange bang,small orange bang and large green drink. When the food was ready we were excited but let down big time. We drove all the way from Ewa Beach to try this place. Our food was warm especially the chicken adobo plate. The French toast tasted like someone just put it in a lot of egg batter and fried the bread with no taste or sweetness. The egg omelette was okay but not good either. We could tell there was no LOVE or FLAVOR put into our meals even though it took a while. The chicken adobo was not hot or fresh. The orange bangs both tasted gross!!!. Not sweet at all. No ice in our small drink for my daughter even though we thought they had common sense to put ice in it especially on this hot day today. The cheeseburger and fries for my daughter was as good as a burger should be. The fries were the only hot thing we received. We will MOST DEFINITELY NOT BE EATING HERE AGAIN!!!!. The outside tables were dirty but thankfully I wiped ours down before we ate. If I had a picture of the food I would post it but everything went to the trash except for the cheeseburger that will go to my dog. My other family members in Ewa Beach asked me today if I would recommend them this restaurant because they seen content creators from TikTok post about it. My honest response is NO DO NOT WASTE YOUR MONEY HERE!!!! $60 wasted on a place that needs people to have LOVE and FLAVOR especially when cooking for others. None of that was tasted in any of these items we...
Read moreSo I will say that I appreciate that this place is open 24 hours, as that’s not common on the island. There seems to be some shady characters in the area, but we just minded our business. However, I didn’t have a great first experience. Everything was going fine at first, placed my order and as they said, they are not fast food so we expected a wait. Took about 25+ minutes to get my food, but the issue came with my drink. I ordered the river water. When I went to the window to pick up my order she realized that they were out of the drink I ordered and that they would have to refill. She offered a different drink and I chose fruit punch. She started filling my cup and then placed it down and went about taking and packaging other orders.. I had to wait over 5 minutes just for a drink. I walk to my car and take a sip and it’s watered down fruit punch. I have to go back to the window and tell her and she says that’s probably out too but said that they were able to refill the River water if I still wanted that. It took her another 5 minutes to get my drink again. I was very annoyed. Then she just gave me a warm drink and told me I could throw away the watered down drink myself and went on her way. I was upset. However it was late and I just wanted to go home. My family and I didn’t like the food. The kalua pork had a weird taste and was dry, the Katsu also bland. My Husband said his steak was overcooked and rough although I ordered Medium. Overall it wasn’t a great first time experience. I’d probably never go back unless I absolutely needed...
Read moreI hadn't been to Upscale in a long time, it's not usually on my list of go-to spots when I'm back in Hawaii, but I figured I'd give it a shot on my last trip back. Let's just say, this place has always had a bit of a vibe. You know the kind of sketch factor where you might see a random questionable homeless about. My advice is to grab your food and go. The outdoor tables aren't exactly appealing, but parking has never been an issue, so there's that!
Pro Tip - call your order in way ahead of time or order online. They're not winning any speed records here, and they're very upfront about it. there's literally a sign at the window that says, "We are not fast food." They need their time. My garlic salmon and ahi katsu roll took a solid half-hour and they were not busy at all. So plan accordingly.
Now, the food? Totally worth the wait. The portions are huge, like it could feed two people huge and everything is cooked to perfection. The garlic salmon is a personal favorite, especially because they load it up with whole garlic cloves. They also make asparagus here so well. I also tried the ahi katsu roll for the first time. Loved the texture but it's a bit on the dry side, the sauce it comes with? Absolute game changer. Super tasty overall.
Sketchy vibes aside, the food here is a delicious win, just don't expect to be in and out quickly if you don't order ahead, and maybe steer clear of the outdoor seating unless you're feeling...
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