Firehouse Subs Hoover Village — Restaurant in Hoover

This is the first time I have been in the new Hoover location since the Firehouse Subs at Patton Creek closed. Very clean, the staff is very friendly, but it can be a challenge to get in and out of the plaza due to the traffic. There was only one person in front of me in line. I was able to place my order to go fairly quickly. I sat down in the lobby and began my wait for my food. Which was a small Italian and a medium Hook & Ladder. For the afternoon, it was busy as five more customers came into the store while I was sitting at a table. After about 15 minutes of waiting I was beginning to wonder where my food was and it was then the lady who was behind me in line was receiving her food mentions to the staff that I was here before her and I was still waiting. Then the couple that was behind me said that there was a bag in the online order stand. Turns out it was mine. Why a take out order is placed into the online order stand is beyond me. The staff did offer to remake my order. I declined as I had already been waiting more than 15 minutes and I didn’t want to wait any longer. The food was still good, but you should keep a watch on the time to avoid this from...

Lately, I've been discovering more places that sell fast food sandwiches, you've got Subway or Quiznos, Jimmy John's, and of course Firehouse Subs. This place is a special place because of the tradition that goes on around here. The theme is it depicts a firefighter doing his/her duties. Hence the name firehouse, I wouldn't be surprised if fire fighters come here to eat all the time.

Food: I got the Cajun chicken and the Italian sub, these are both phenomenal very rich tasting. And almost like, they put effort into making the sandwich. The price is actually affordable. I have posted pictures of the menu if you were to look.

Atmosphere: Like I said, it feels like you're a fire fighter when you eat here, it almost feels like home like you're safe. It wasn't too busy when I was here. If you buy something at firehouse subs, you can contribute to first responders.

Service: Obviously I wouldn't be skipping this, but the service was amazing. They make your food right every time piping hot. Always quick and efficient. No missing...

My daughter loves Firehouse Subs so we eat it often. The Hoover location is super close to my house. We were very excited when it opened. Sadly, the quality of their sandwich doesn’t compare to the quality of sandwich at the Homewood location. The bread doesn’t look fresh and is a little tough. I hope you’ll make a few...