Went to this place for the first time yesterday with my daughter and my son and I regret it so bad, food was terrible, i ordered linguine with meatballs and couldn’t eat it, it was cold and meatballs was smelling so bad , my daughter couldn’t eat her chicken Parmesan pasta either and i ordered mac and cheese and chicken tenders and was given 3 pieces of chicken tenders and a whole plate of fries, told the lady at the counter that i didn’t ordered fries and she asked me to remove the chicken from the plate with my hands and charged me for a Mac and cheese that I had already paid for and instead of damp the fries she kept it there and I believe she would sell it to someone else, we also ordered steak chips dinner for my son in law my order total was around 100.00 and today Tuesday we all sick with stomach ache and diarrhea. I drove almost a hour to get to Hopedale and it was the worse place i ever been, we were better off eating at any fast food restaurant , my son got a can of Pepsi i asked for a plastic cup and two employees couldn’t find one to give me . They also don’t give knives we had to ask for it only gave us forks. Horrible...
Read moreWe ordered online tonight and we understand that a new establishment needs a moment to find their groove but unfortunately it left us unimpressed.
We ordered online and received a text telling us to wait outside, and that we would receive a text when the food was ready. After waiting for about 15 minutes beyond the pick up time, we went in and asked for the food which was ready, and lukewarm.
We ordered buffalo wings, two pizzas (Asylum Street and Plain Street), a cheeseburger and a Freedom Street sub. The wings were good, but we didn't get the blue cheese that we ordered to go along with them. The Asylum Street pizza was tasty but the toppings were very sparse and it had what looked like parsley thrown on top of it. The cheeseburger was super overcooked and the sub was missing two ingredients (salami and cheddar cheese) that were listed on the menu. Also, the meat in the sub was so dried out and flavorless that we tried adding Tabasco to it, but it did not help. Hopefully this was not a typical night, and the issue with the notification is a...
Read moreWhen this place opened, we started ordering as their pizza looked to be very different from most area shops. But the size is small and while I like bubbly crust with char spots normally, their pizza (I often get the Roni Street) crust is too thin and always seems overcooked.
We've ordered some other variations and I don't find most toppings seem higher quality? And weirdly there is no regular crust veggie option, the hawiian pizza has what I call "ham worms" and I think it doesn't look or taste great.
I checked the regular menu and then looked at online delivery or pickup and they are raising the prices for this - a Smash burger is $11.99 in shop but $13.99 if I pick up why would you charge more to drive there and get my own food without even getting table service?
I've probably ordered 30+ times, but the quality and portions don't IMO justify the pricing. Maybe consider re-doing your crust to be more chewy, make the pizza size a bit larger, and start all premium ingredients including...
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