This use to be a decent subway, i hadnt ate subway in almost a year. I went in today and they got a panhandler at the door beggin 4 food. I made my order with the male employee who i guess thought he was feedn himself cuz he assumed most of my sandwich then thought about askn me wht i wanted and i gladly told him to go bk and make it over so he was hot. He passed it to the female in there to finish it and she did, then i asked her bought my 2 pizzas i ordered which was cheese n pepperoni. She put one pepperoni per slice never seen tht done before she then proceeded to heat them up and again didnt ask if i wanted veggies or anything on it at all, she burned up both of them. She then got my order 2gether put it by the register and proceeded to take the next order like i got no where 2 go. She finished tht lady order rang up mine just 2 tell me subway didnt show her how 2 take gift cards. Im like who did they show, and why u dont know if u work here? A thirty dollar question she couldnt answer. I figured it out without her help and then the 2 employees tht wrk there gon say dont bring giftcards in here 2 pay anymore. Like really, how bout yall stop buyn into franchises u know nothing about. I want be eatn subway from here or anywhere else again 4 a while. Thank yall 4 ur lack of...
Read moreSomeone needs to go through the restaurants and eateries on Goodman Road between Hwy 51 and Horn Lake Road and teach their staff some customer service and courtesy. This was my first and, probably last, visit to this store. I simply tried to get something quick and go home after a long day. My bad!!! I ordered online, to avoid the wait, only to arrive to be told that my paid order could NOT be made because I have an out of state phone number. To make matters worse, one young lady was talking to, I assume, the manager on speaker-phone as if I was a scammer, while snarling at me. AGAIN, I HAD PREPAID FOR MY ORDER ONLINE! WHO SCAMS FOR A SUBWAY SANDWICH??? It's not that good... and it wasn't really good. Food service businesses in this strip of hwy 302 have no grasp of the concept of "fast food", or courteous service. I ended up waiting for the sandwich, which is what I attempting to avoid by ordering online, because they would not tell me how to get my money back. Again, it...
Read moreI love Subway but today I was left very disappointed. I placed my order with the female behind the counter and her attitude was okay but the gentleman who put the toppings on was less than courteous. My sandwich looks like slop. And because I asked for heavy mayo, he squeezed out so much and then started talking about me in his native tongue to the lady. The customer next to me was shocked as well. We both knew they were referring to me because they both looked in my face as they spoke. And being the foreign film buff that I am there are words that I do understand. My response to them was don't talk about your customers in your language just because you think they don't understand. Instead of the one on Goodman in Horn Lake, I'll go...
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