Hong Kong's Cafe 香 港 茶 餐 廳 — Restaurant in Houston

I think the shop changed owner a few months back, service level has dropped drastically. The new set of servers are just not knowledgeable about the menu. As old customers, I wanted to tell them what I really wanted and they will argue back to you.

Also, they just really don't care about customers at all. For example, trying to upsell me egg tarts and saying it was freshly baked. I said yes and they could just take it from the shelf and serve us. It doesn't take any preparation. But yes, they conveniently forget and was never served. When checking out, I mentioned to them that the egg tarts wasn't not served, please remove it. They have the audacity to suggest why not do a take out. They didn't fist apologize for forgetting but just concerned about how to get the egg tarts sold. This is how much they care.

The last visit, I ordered bbq pork and roast duck rice and my wife ordered some noodles. The noodles was served and she already finished eating. I asked the servers where my rice, then they told me the duck still takes a while to be ready. C'mon, if you're the serve you should have the common sense to know that when customer order bbq pork and roast duck, they expect it to be fast as minimal preparation is required for such items. Instead they didn't bother, and not to ask me if I want to change anything as the duck wasn't ready. Frustrated, I want to cancel it. As usual, they used a threatening tone to ask me "what do you want?"

It is very disappointing such an old shops that served Cantonese/hkg style food has become like this. I have given them several chance to improve since the change of ownership but very unlikely to...

This place hands down is my go to place for flavors, price, and authenticity. First thing to get when i sit down is their HK style iced milk tea. This tea isnt like those watered down sweet milk teas from tapioca shops. HK milk tea is a must try because the tea is strong and the sweetness is just right. They serve it two you in a tall cup and you can see the dark tea on the bottom. Stir it up and it's perfection. The two dishes I love to get most are: Smooth egg with bbq pork over a bed of flat noodles Baked chicken spaghetti. The spaghetti sauce is so unique. Im not sure how they make it but it sticks to the noodles and it's not over bearingly tomatoey. Although the downside is waiting for it because it take about 15-18 minutes to come out it's worth the wait! :D The last thing I suggest is the french toast. Although everything I mentioned doesnt seem like the typical asian foods but trust me. The french toast isnt the american fried toast with cinnamon and powdered sugar. They make it with asian bread and it's nice and crispy and eggy/soft in the center. Would i recommend it? Definitely. Its a small place but you get the Hong kong atmosphere with some of the regulars hanging out there drinking milk tea and sharing stories in Cantonese with the bosslady there. Me personally I love it, it's just like...

Awful food. I've been to many restaurants in Chinatown and this was the absolute worst experience I've had, and by a long shot.

We ordered two chicken dishes. To start off, the first chicken dish we ordered had almost no flavor. It consisted of chicken, rice and a very small amount of pickled cabbage and carrots. You can get this same exact chicken at Chinese supermarkets for much less and better flavor. The rice, as pictured, had an uneven consistency and tasted bad. How do you mess up rice?

The second dish was better, although it looked like cafeteria food. The chicken tasted good but we found the gravy to be overbearing. Definitely wasn't worth the price.

Maybe what we ordered happened to be bad dishes, but these dishes shouldn't be sold in the first place. The...