(I was told by a staff member to leave this review.) I attend this establishment almost weekly during football season and have for the past year. I'm polite and tip the staff because they are busy and do their job well. It's always been a friendly place with great staff and a polite atmosphere, until yesterday. I usually don't complain too much, but there was a misunderstanding that went too far. Our first waitress, Amber, was friendly at first until she got my order wrong. I politely asked her (after waiting for around 30 min, which is fine, they were busy) if she could give me what I ordered because it wasn't what I ordered and couldn't eat it. She said, the best she could do was give me extra napkins. Realizing I was getting nowhere and she already walked away, I went back to my table. Eventually, she returned to the register and I politely told her that I didn't need the order of wings and she could take them back and to please remove them from my tab and walked away. After about 20 minutes of not bringing my friend his drink or even checking on us at all, she comes to the table and tells me she's no longer taking care of my table and that I'd have Karen. I was confused because I didn't know what happened or who Karen was. I asked another member of wait staff if we could have his drink and water for myself. She said she wasn't taking care of my table, but she'd be happy to get that. So, this wonderful waitress (that will remain nameless) went to Amber to ask what was going on. Mind you, my table is literally in front of the register and I see Amber yelling and pointing at me. I knew then that she refused to wait on me because she didn't want to acknowledge her mistake. The next person we had was Karen, who was incredibly busy, but made sure to check on us when she could. Eventually, by the end of the game, Karen asked if the wings needed to come off my tab. You're right, Amber didn't take them off. I get that everyone has a bad day, but what Amber did was unprofessional. I have friends in the industry and my best friend's mother was a waitress for years so I'm not one to give the staff a hard time and I tip wherever I go. I will continue to attend this establishment because I won't let one person ruin the place, I just won't be...
Read moreAlways great experience at Little woodrows Shepherd! Adding the pool tables is great for the back area very well done with the surrounding area when bowling got removed and the other side is the golf simulator reasonable priced to play the simulator. The bar is always filled with fun people the corner of the bar has a bunch of fun regulars the TVs are always changed for whoever wants to watch certain games with no issues. All the servers and bartenders are very friendly and very welcoming. The drinks are always cold and great priced. The food they switched to a slider bar with delicious sliders the TX hot chicken sliders are the best. However I do miss the pizza! This place has alot of potential with some upgrades and brighter lights and curb appeal everyone will want to stop to come in! Special shout it to the staff for always making it a great time! Tweet Kelsea Riley Jocelyn Ebony Modesti Bejas Taylor Alyssa Korbin Morgan Ayla and of course LaLa!!!!!! Keep up the great service...
Read moreA year since my last visit this place has not improved. The food is a little better than high school football game concession stand stuff. Frito pie is on the menu. I had it. It wasn't as good as a legit Frito pie you'd actually get at a high school football game. Drinks are served in cheap plastic cups. The waitstaff appeared disinterested in everything. Also the dining areas are extremely dark even during morning hours. This place is not good. /// Original review July 2015 Tortilla chips and queso dip were priced high for the quality and quantity delivered. the chips were thin & cool and portioned in small quantity. they didn't seem to be restaurant quality . the queso was OK, kinda thick. it hardened to a mini cheese block after cooling down. I think the food quality here would be considered adequate for people with lowered expectations. chicken tenders were poorly seasoned, yet moist. finally, waitstaff was inattentive to drink levels...
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