Smoothie King — Restaurant in Houston

I am a pregnant women who has a very serious allergy to bananas. I told the young man that when ordering my drink and he said I can take them out. When leaving the place I took one sip of the drink and broke out.... called the place back to confirm with the young man that even after saying I was allergic..was there bananas in the smoothie. He then said he thought so and the conversation was over. This could have been a lot worse if I didn't have my dad with me to help with the situation. If you have any severe allergies...I would not recommend going to this Smoothie King. The new Bay Area Blvd one in Webster has always been careful with my allergy and I appreciate it so much. Its very sad this happened, but I do not want this happening to...

Just left there a few minutes ago. I consider myself a very patient person, but this last visit really tested it. It took over 20 minutes to get two smoothies with only two people in line ahead of us. They gave us one out of our order and then gave other people who were behind us their smoothies before giving us our second one. Their time management and process flow was awful and very frustrating! Train your people, Smoothie King! They apparently don't have a clue how to run your...

9/23/21 been here since 730 as their website and door says they open at 7am. When I go to the app to order online it says the earliest I can pick up is 8am. It is now 8:05 and the doors are still locked. The sign on the door also says open. Whoever the owner is has no consideration for peoples time! Change your door signs and website info and put what time you really open. There have been 4 people that have come and gone as well thinking...