Velvet Taco — Restaurant in Houston

We tried this place on April 20 2024 around 1PM. There were no seats at resturaunt bar seating area when we went in to order. We had 2 couples that purchased around $100 in food and drinks and asked for it to go since there was no seating available. When we received our orders some seating had opened up so we went to sit down. We had 4 people and 3 seats available together with room to move another so we wnt to move an empty seat that was open 2 spots over and the rude bartender said we couldn't move the chais because they were numbered. They had no numbers on the chairs however since he was not letting us move the chair 2 spots we politely asked the nice lady next to us if she was ok to move down 1 seat so the 4 of us could sit together and she had no problem doing so. The bartender rudely shouted that he told us why we couldn't move the seats and was because they were numbered. Once the lady graciously moved down 1 seat we went to sit down and the rude bartender told us we could not sit at the restaurant bar seating (The only seating in the restaurant) because we ordered our food and drinks to go and if we wanted to set there we would be required to open a tab at the bar. We ended up having to leave the restaurant and eat our food elsewhere. The food was absolutely delicious but the rude bartender totally ruined...

Honestly the only reason I’m writing this is bc they charge $20/shot for casamigos. I get businesses need to make money but this isn’t commerce, this is stealing. And while I’m here let me share the rest of my experience.

Angel and his manager/coworker awkwardly argued in front of the customers. With his manager alluding to Adrian not working hard enough and Adrian defending himself. It was pretty obvious that his manager/coworker felt he didn’t do enough to help the other staff as the parting comment the customers could hear was “well he’s poured a couple drinks so it’s time for him to go take a break”. After my interaction with Adrian it’s hard to imagine his manager/coworker was far off point watching him waddling around acting all hot and heavy.

The tots with egg I ordered came out and the underside of the egg was black. They’re clearly not cleaning the surface of the grill between uses bc the black was pure carbon. Disgusting

And leaving off with the casamigos experience, I got my bill and was shocked at the price. So I asked Adrian if there was a mistake and he said no. I told him they charge more for two shots compared to what the entire bottle can be purchased for. He got incredibly defensive and said he’s been there for 9 years and he didn’t make the pricing. Top notch customer service man. Definitely...

WARNING: overcharges and does not disclose it, VERY surprised to see $50 for 2 skinny margaritas! What a rip off!!! Will never patron this place again.

Sat at the bar, server walked over (didn’t even smile, say hi, or how can I help you), and we asked if they had skinny margaritas. He said “yes” I can make them. The size we ordered was $15, alright on the price given it was an airport. So we expected $30-ish for 2. Got the drinks and got the receipt and could not believe it was $50 for a standard size glass, not even a bowl. When we asked him why the price was different than what was on the menu, he said he had to charge us extra because it was skinny. Fine… BUT HE NEVER said there was a $10 extra charge to make it skinny. We did not even ask for extra tequila. WTH????? Since we were in a hurry and our sons were with us, we didn't argue. I’m not sure what sort of management is going on here but seems shady given multiple reviews on pricing and a lack of transparency. I very much look forward to writing the Better Business Bureau, their CEO, and our Congressman for unfair and deceptive practices. ...