On 3/5/23 I was excited to use my new entertainment guide coupon at this jack-in-the-Box for a buy one get one free menu coupon. But as soon as I got there and showed them my entertainment guide coupon I was immediately told no with a serious” attitude” by an employee who’s name is Aminne. I showed her the coupon and that it was for this store location and she again immediately said she’d never seen a coupon like that and would not accept it. She was acting so unprofessionally and didn’t even try to find out more about how she could help me with accepting this coupon. I was very upset and requested the name and phone number of her supervisor . She turned her back on me and said you get respect when you give respect. Today 3/6/23 I spoke to the supervisor named Geraldine and explained what happened and how I was so poorly treated with this very unprofessional employee. The supervisor was very professional and understanding and said she would talk and ensure this employee was told how to be more professional around their customers. She offered me a free meal, which I thought was very kind . If I was treated this way by the other employee, I would’ve had no issues or problems. My compliments though to...
Read moreI came here the first time 5 mins before closing and the manager let me order, sit down to eat, did not rush me. So since then, I am moving storage units and decided to come here again. I always order a custom ultimate cheese burger by my house in Costa Mesa. But this place makes a better burger. They get my order right and I am hungry moving so I just ordered another one! Yes it was that good. Also I ordered a chocolate shake and instead of getting a straw that goes flat trying to drink the shake, they gave me a nice Sturdy one! I don't like having to ask, is this the only straw you have? So I am leaving them a 5 star rating.. the place is always very clean, bathrooms as well. I walk in when I can because, That way there is no loss of communication and my food tastes great. I hate mustard so I have to order custom burgers. . so if you have to time, walk in and order. Tell them you read a...
Read moreI am not a morning person so today I had some organizing I had to do at my storage so I drove over to the Edwards and bolsa location. From fountain valley to "Jack in the Box "for one reason. they are the one and only place that still serves .a cup of coffee you can taste. It seems all the donut shops and other fast foods serve what they call a cup of coffee yet its just basically hot colored water very little coffee involved. So when you need a coffee you can feel try this place i think you will be quite happy with the. Quality and strength of there cup of coffee and you wont spend as much as you would have at Starbucks. Don t get me wrong Starbucks is my fave but. at this point in the pandemic. I chose my other less expensive choice. "...
Read more