Starbucks — Restaurant in Huntington Beach

I've been in Huntington the last week while my wife has had a tumor removed from her brain at USC KECK hospital. I have stopped here every morning and every barista has always had a smile, a soft kind voice, so friendly and patient with me with my venti ice white mocha with this that and shaken ridiculous order. They have been my moment of sanity and to see them everyday through this and I hold on to their smiles and beautiful energy as long as I can through my daily drive to the ICU. Today a man stole their tips. I begged him to put it back and I would buy him food and coffee but he just walked away. They weren't scorn or harsh at him, they didn't yell or make a scene. I watched them watch him and I admired them for keeping their hearts open and letting him go. I dont know their names though I see them daily, but this group of beautiful people are truly phenomenal. All I could do was refill their tip jar and hope they continue to be the phenomenal people they are. How I will miss these beautiful people when we make the 7 hour drive home. But I will never forget how they gave me a breath of fresh air every morning. I love these people. From our family to yours. Angie...

I never publicly rate places negatively over little instances. However, I'm super irritated with what happened to me tonight. I saw a woman standing at the counter and assumed they were open so as im walking up to the door the woman rusbes out and says they are closed as she's getting to her car. And the male worker shuts the door really fast in front of me and walks away. Now I didn't bother checking the hours because it was a spur of the moment decision to grab a drink as i was already in that shopping center. I'm a waitress and have also worked retail for 4 years so I know how customer service should be. It would have taken him a second to say "we're closed I'm sorry but have a nice night" even when my restaurant is closed i still answer the phone to let people know that I'm sorry but we are closed or at the.door also. Now in all honesty this little mishap isnt going to stop me from going to starbucks or anything but if the manager or any current employees of starbucks or any hospitality place sees this review, learn a lesson and have decent customer service because other people will make an even bigger deal about something like this than I...

I used to go to this specific Starbucks all the time. I’ve seen probably about four or five different full employee rotations and bosses over the years.

Well today I went and was met with something of a horror show. If you believe in the efficacy of masks for pandemics, you will not be welcomed here. They would pull down their masks to talk or otherwise interact closely with other co-workers. They did in fact, pretty much everything you were warned about not doing during virus outbreaks including but not limited to; hugs, handshakes and coughing into their arms without the mask on. I thought the hugs between a male and female co-worker were strange in the first place, I have never seen that in a Starbucks. Not saying that hugs can’t happen but the context in which it did was truly bizarre.

I have no clue what happened to this place, that manager (short-ish girl) used to be extremely kind. Get your Starbucks from a place that doesn’t discriminate against people with compromised immune systems or takes two-way respectfulness seriously.

I can no longer...