Buffalo Wild Wings — Restaurant in Huntsville

After seating in the bar area, took 10 minutes to get a server....

Another 15 minutes to get my beer....

Advice....have a bar back; it's insane for the bartender to get ice, food, clean....very unprofessional

12/15/2021

Wow..... Where did Lisa go? Lisa is a very good bartender and employee. I do not mean to be rude but I do not know the girls name or anything else so I'm just going to be blunt.....

Try to give a little constructive criticism throughout my experience with them, hoping they'll take subtle hints, but even the older people that sit at the bar are comfortable with this lady's behavior.

To start with, I sat at a table beside the bar; she looked my way and looked at me but continue chatting with a customer that was sitting at the bar. Then I walk to the bathroom, I exit the bathroom, and she asked me if I can sit at the bar top Well I obliged, even though sitting at the bar makes me anxious because I can't see behind me, but I sat anyways.

Repeatedly she just forgot orders, would come back and say she was "sorry she forgot".

I am sorry too, that I witnessed you showing an off duty employee, sitting at the bar top, another parties tab (very unprofessional), that you forgot to give me my tab, and and when I put it in the jar, which that's why those jars are there on the bar, and I said " I'll make a bartender out of you yet"....

Whoa....ain't I the villain....

I sill tuppwd about 40%, apparently that doesn't matter...

I had some good waitresses, and tipped them well, and made sure to them they did a good job

I'll never be back. That was just horrible....stoned, smelt, unkempt, rude, unprofessional....again....most horrible BWW I've ever been in.

Ladder goes higher, and I...

Up date from 1 star to 3 Came here for lunch today because a business associate wanted to go. Everything was really good. Service was fast and the food was great. Staff was friendly.

Just can't give more than 3 starts till I have a couple good experiencesin a row. I will be back though. Will update again next time.

Give credit to server Emily and who ever is cooking today (1/31/18 12:15pm) for the 2 extra stars.

Sadly this BDUBS sucks. Service is the worst of any B Dubs I have ever been to but it is in Huntsville. They take forever to get your food out to you. Servers don't come to check on you or refill drinks. The time before last we went my wife's burger was cold and cheese was not even melted on the the burger it was just like taken out of the refrigerator and slapped on there. The last time we went my son's corn dogs and our chips were literally burnt. I could not believe they even brought them put to us. We really love B Dubs and I really hope I can change this review but I doubt my wife will want to go back after the last time. I normally get wings or checked strips. They are always good and I never have a problem with those but on several occasions they have been out of certain beers. PBR mainly. Last time we went they were out of pickles... seriously. The restaurantsecond in Huntsville mostly sucks at least as far as service and that is probably from all the college students working but the location takes it to a new level. Please get it together! I really want to come back and enjoy your restaurant! I...

Came here tonight for some wings. Hostess didn't even look up when we walked in, so I politely stepped up and asked if this was self seating. She said "no ma'am, I will get you in just a minute, let me finish this order." So she seats us, someone is pretty quick to get our drink orders and bring them out, then our waitress comes and takes our order. We wait, and wait, and wait, and wait, for about an hour and our food finally comes out. I got Mac and cheese, which I thought automatically came with fries due to how the menu was written up. But anyway, they are cold, all of the sauce on our chicken is dried up as if they had been sitting out for a while, and the "Mac and cheese" is more like just Mac, because there is no cheese on it. We eat what we can before getting sick of it, and are ready for the check. She brings it out 15 minutes after we had stopped Eating, and I brought up the fry thing to someone who called over the manager. He explained that it was only for every other thing on the menu except the item I ordered. He then asked how our food was and I said "eh" to which he responded "oh not that good" as if he was expecting that answer. So I went into detail. And he smiled and shrugged and said "well hopefully next time it will be better" and walked away. Like are you kidding me? That's your response? No wonder these people have 2 stars. Will not be...