Burger King — Restaurant in Huntsville

09/26/23 @ 1:15p I am calling health department today!! The worst BK or fast food facility I have ever been to its TRASH! The person that took our order sounded like an overgrown 3rd grader, I asked for my food to be fresh he blew in the speaker and said it will be fresh maam. After waiting 15 minutes and only 2 cars ahead of us we sat at window another 10 minutes and they brought our order my nuggets looked like California raisins and my lg fry was missing he said hold on ma'am your fries and I said yes and those nuggets u can throw away they are burnt and nobody is gonna pay a Dr or dentist bill so yea cook some more. The garbage was overflowing into the floor and they were just walking around it kicking it around not doing anything but waiting for the awful food to come out of the kitchen. So we waited another 10 minutes for the nuggets, there was no napkins in the bag so I asked for some the cashier guy said "we aint got none ma'am dude forgot to order some on the truck" The whopper bun was smashed like it was run over by a car the patty was white like it had been boiled or washed off and it was cold like lunchmeat. I asked for a receipt the cashier gets the manager a black male he said "u needed a manager" I said "no I need a receipt" he said "the receipt thinga majig is broke" I said "what's broke?" He said " the wheel thingy yes its broke so I can't print receipts" This is so customers can't tell what they are doing with that poor restaurant. It needs to be shut down there's obviously no inspection or supervision whatsoever and that manager can not do his job! Go to any other Burger King in the world but don't go to the Whitesburg or Pratt Ave and North Pkwy ones they are...

I have attempted to eat at this establishment 4 times over a two week period. Each attempt was a mistake and I am disappointed in myself each time I gave this Burger King another shot.

Dont even bother going inside. Most days it doesnt open until about noon... but sometimes not even then. No clue why it takes so long to open up the dining room though because it's not ever cleaned or restocked. Every surface is sticky. In going there for 2 weeks, I got to see the same piles of trash on the tables and on the floors. Nothing got cleaned at all, but what's worse is that nobody even cared to hide it. I'd hate to see the houses of the franchise and managers if that's how they leave their restaurants.

If you do get the opportunity to order inside, make sure you know what you want before you order. The staff are more concerned with the drive through and only help dining room customers when the drive through line is slower. If you take too long to order, they will just go back to doing drive through tasks.

The one time I managed to get food at this BK i had to go through the drive through. That was a 20 min ordeal. Ordered a combo meal. They never asked me what I wanted to drink and decided for me. That was an interesting approach. No fries in the bag. Just the burger.

The best part about this BK is that there is usually a big puddle of water in the parking lot. This muddle is excellent for cleaning off your shoes from the disgusting floors inside...

we ordered two spicy hand-breaded lettuce and tomato crispy chicken sandwich meals. one, to have no sauce, med fri med drink, no pickle. the other to have Extra sauce, Extra Pickle, onions, etc. and two orders of jalapeno bites. this was for the drive through pickup. the lines were insanely long and once getting our order, it was wrong from the start. we were given one with pickle no lettuce and tomato and another with sauce and pickles and they were out of one of our drink choices. so we go back around, explain that the order is wrong. We ordered exactly what we wanted, it's there on the computer screen, try reading it. Wait some more. just to get the food back and discover we were given two sandwiches, no sauce, no pickle, only lettuce and tomato, AND THEY WEREN'T SPICY!! Circled right on the bag was the original option. the entire point of this venture was to try the Spicy Sandwich. BK was given a chance to make it right before we left on the first mess up of the order and just couldn't manage to figure it out. Oh and of course they didn't remake the Jalapeno popper bites and they were quiet chilled by that point. imagine messing up an...