This was my 3rd delivery and the care I received was by far the best I have experienced. Dr. Samples took on my case and she was so kind, informative, and made sure all questions were answered. She was called in the middle of the night to do my c-section as my water broke at 35 weeks. She treated me as if she has known me for years and it was the first time I got to meet her as Dr. Rushing was not on call. The whole OR team were happy, and ready to be there. They spoke to me the whole time during surgery and asked me about my life and my accomplishments and goals, and it made me feel appreciative and cared for.
Rayna was my L&D nurse and she was wonderful. She was calm, made me feel comfortable, and reassured me when I was fearful for unexpectedly going into labor. She told me everything she was doing before she did it and never left my side.
After my c-section, I met Ashlyn. She is an outstanding nurse and 100% deserves the Daisy Award. She went above and beyond for my care, did everything she could to try and help me when it was time to use the bathroom, and I appreciate her time to help prevent needing a straight cath. When we were out of options, she encouraged me and told me how good I did trying and performed the straight cath without making feel like I failed. She gave me the strength to try again, and we were successful. She cheered me on, and celebrated each milestone I made to help me recover. She even found me a heating pad and belly band to help my healing process. Ashlyn is 100% doing what God intended for her to be and she deserves the world. She was my biggest cheerleader and I know she will continue to care for her patients as if they are her family, just like she did with me.
Abigail “Abby”, was my night time nurse and she was also amazing. She made me feel comfortable and always took my sleeping in consideration when needing to get labs, vitals, etc. Abby was very kind, compassionate, and made sure I always had fresh water and snacks.
My techs were wonderful as well, Misti, Kristin, and Hardy always asked if I needed anything each time they came to take my vitals and the baby’s. They would stay and talk to me for a couple of minutes and it made me feel like I was a human versus the next patient in rotation for vitals/check ups. They did a great job!
Everyone communicated from the moment we walked in the door until the moment we left, and out of all 3 of my c-section delivery experiences, this one was by far my best experience, and I am extremely grateful for each person who cared for me. Including Dr. Shoemaker, Dr. Wheeler, Dr. Abuelenen, and Dr. Vogel. Each physician care for me and for my baby with smiles on their faces and made sure I was okay before leaving to care for the next patient.
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Read moreYou sit in this ER for days and no one cares. What do they do? They give you a hard chair to sit in for days while you wait for your child to be admitted. They don’t care that you have other children to take care of or have to work. I haven’t slept in two days and what have they told me what are we supposed to do about to we don’t have a bed for you. My child was supposed to be admitted 24 hours ago. I was told he had a bed and he was being admitted. Three hours later they tell me I have to wait 24 more hours to be evaluated. About waiting 26 hours I’m told they are reviewing his chart. I was told 24 hours ago he had a bed and now we are stuck waiting. I have seen so many kids come and go while sitting in this ER for two days with no sleep and very little food and being told to get over it. Maybe instead of buying up all the properties this hospital should work on making it more family friendly if you are going to make parents wait. And after missing two days of work so far I’m sure they are going to still expect their bill to be paid asap. Maybe I should get laid to sit my child since I’ve had to sit here for two days while the sitter that’s supposed to be watching my child is watching movies on their phone, reads a book or just wanders off all night and never even looks at my child once. Also it was filthy. The bathroom designated for me and my child to use wasn’t cleaned once the two days we’ve been here so far. There have been kids throwing up in there, every time I go in there is urine on the seat, I had to put the lid down and the underside the lid was covered in fecal matter, the first day there was no soap in the bathroom to wash your hands and you had to use sanitizer to clean your hands. The toilet paper isn’t on a dispenser so every time someone uses the bathroom they touch the toilet paper that you now have to touch to clean yourself. It doesn’t matter if you tell someone the bathroom is filthy. They still don’t clean it. I watched cleaning people go back and forth for two days and no one cleaned it. Not even after complaining about the filth. Forget if you get hungry or thirsty. You can’t get to the elevators that take you to the cafeteria or even to the vending machines without going outside and walking halfway across the hospital even though they are both on the other side of a door right outside the ER. You can’t get to them at all from the ER. You have to walk outside to the main entrance. The only door to the rest of the hospital is only accessible if you have a badge. So to sum it up, you wait for days in utter discomfort, The place is filthy and you have no access to food or drinks without...
Read moreMy 15 year old grandaughter with autism and special needs was taken there on the advice of her Obgyn the closest Childrens to where we live if I had to do it again I would never ever have took my child there it was so bad and such an unbelievable experience it is hard to understand why it makes you wonder if it was because she looks like a certain race or if the nurse practitioners just which were many over the course of from when we got there to making them keep her and all the misdiagnosis they gave us, and telling you it wasn't anything serious and you knew better to the horrible treatment by the nurse practitioners who did not like or appreciate you disagreeing with what they were telling you which was not the truth to what you knew your child was doing and had been doing 7 days at home prior to taking her there and demanding if they had no answers the next day you wanted her transferred somewhere else and the horror on the nurses faces when you showed them what her vomit looked like in a bag after it set for an hour in 1 bag then 2 bags and they acted like it was a plague in the bags. If I had not advocated for my child they were going to send her back home in the middle of the night and she would most likely have passed away. I will be filing a formal complaint as soon as I recover from what we both went through at this hospital. The things my child and myself went through the 3 days and 2 nights we were there and the horrible way they discharged her should never ever happen to any child no matter the color of their skin or what they look like or what type of insurance they have. Amongst many other things we were told she didnt have but yet they were on her discharge papers if it was the correct diagnosis because she is home 2 days and already starting to do the same type symptoms that come on gradually over a few days before she is sick again just like when she was in there hospital. Never ever would I take my child...
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