Dunkin' — Restaurant in Huntsville

Took 13 minutes to complete my order today. I only ordered a bagel with cream cheese on the side. They weren't that busy, and they didn't appear to be understaffed either. Other than that, they are usually okay.

update: Ordered an iced coffee with cream. Waited a long time until I finally asked an employee if maybe they some how skipped my order. I was told they had already sent out my order, and that maybe someone took it. Even though I never heard my number called out. Sometimes they would call out the numbers of orders, Sometimes the orders themselves. I saw a few orders that looked similar to mine, but I wasn't sure if it was mine because I never heard my number. The guy standing in front of me in line picked up a drink that looked like my order, but he didn't hesitate to pick it up, so I assumed maybe he order the same thing. Also the girl behind the counter was giving me an attitude when I asked about my order. I wish they would only call out the order number to avoid...

OK so this has been happening recently. In the past three orders, this dunkin donuts have been getting my orders completely wrong. Today I ordered a cookies and cream iced coffee with sugar and it has zero sugar and zero flavor. This has been happening a lot more this semester and its frustrating. Instead of rushing through orders and making them completely incorrect, you guys should take your time and please the customers. I work at Cold Stone Creamery, and I make sure I please my customers. You guys have become sloppier over the course of the year and I would appreciate it if you guys start...

this placed is honestly getting on my frikin nerves. their frozen machine was down for a whole month and they finally got it fixed and then it went down again not too long ago. which is really annoying because i like to try to get the same thing because i really love the frozen caramel mocha coffees but i literally rarely get it anymore. the staff is polite i guess but not very sociable. and they never seem to have ANY apple fritters or coffee roles. i'm really disappointed in where this...