Subway — Restaurant in Huntsville

Update: ONE worker at 11:40 AM? There were six of us waiting while she prepared an order. And still no tea. This location continues to worsen instead of doing what is necessary to provide a reasonable level of service.

Previous reviews: Hiring more workers is meaningless if they don't work! I have great appreciation for the woman there who stepped up when I walked in to an empty counter at 11:30 am. She stopped eating her lunch to take care of me. When other customers arrived, the clerk at the Circle K side asked her where her helpers were and she replied, "out back." She left my sandwich half-done and came back with two guys, directing one to serve the next customer.

Why were they all on a break at the same time? And the location's answer to not having tea made previously apparently was to stop offering tea at all. It's a downward trend at this location and certainly not the standard expected at a Subway. Management needs to step up and fix it.

Two servers is not enough during the lunch rush. I had to wait while one prepared a large order for pickup and the other checked an apparently complicated order and was then slowed by the former. Only once I had my order made, I learned the unsweet tea bin was completely empty, never made. So no half-and-half tea as...

Ive been hesitant to order from this subway based on the reviews so far but I took a chance because they were the only "participating location" for an offer I had. I always order using the app because thats usually most convenient. I arrived around 6pm when app said my order would be ready, and there it was waiting. There were a few people waiting in line, as it seemed busy for that time of the day. They had 2 employees working and it appeared to be efficient and clean and the employees were smiling. Based on my only experience there, I will repeat. I also suggest people order with the app as this makes the whole experience alot smoother and you can avoid locations that give you issues with coupons . Also forgot to mention, Sandwich tasted good, bread and...

The app availability does not reflect the shop. Multiple times I've ordered via the app and arrived to no customers waiting and my order unmade only to be informed that multiple sub items were unavailable. Most recently I ordered 2 subs for my wife and I, I arrived after the app said they were ready. Only to find the Subway was closed, my order paid and unmade, per the Circle K employee the Subway employee had been gone for hours. Usually the app is intuitive enough to direct to an alternative location. I'll never order from this...