We went trick or treating tonight then went to hurricane to pick up my sister from work. We stopped by the hurricane WV KFC. First off they were out of everything we ordered. Second when we finally got to order what they did have, I ordered BBQ wings they were dry with very little sauce. I got my kids the popcorn chicken they didn't get any sauce. I asked for sweet tea there was none in the lobby so I asked for some from the back. It was spoiled. I then had to get some from the fountain. The service sucked. We had to wait about 25 min for our order. They even forgot our biscuits. Only positive thing about the whole situation was the food was hot. I'm never going to the hurricane KFC ever again. They lost a family...
Read moreWent through drive thru and they left out chicken tenders. I got home and called. Manager on duty took my name. I explaIned I had no idea when I would be through the area again and she said it was fine cause it was their mistake. I go back a couple of weeks later and gave them my name and was told they couldn't find it. I told them the date and she says well we only keep that for a week or so and I would need my receipt. Fast forward to tonight when I had the recipe to only be told, after they had to call the manager, that it was to long to give me my food. I couldn't have what I paid for and they left out of my bag. I will never be returning...
Read moreThis particular store just needs to be shut down. It was great when it first opened and then quickly went straight to **! I swear each time that I'm never going back but somehow hope and pray that it changed. It just gets worse and worse. I always ask to wait for hot fresh food and explain that I don't mind to wait. I just like hot, edible food. They either argue with you or give you cold, nasty food anyway. I have even called corporate a few times. They've sent me coupons........but all they get me is more cold, nasty food. I had to tap something to leave a review but they do NOT deserve even one star. Zero. Zero is what this...
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