Papa Johns Pizza — Restaurant in Hutchinson

We started coming to Papa John's years ago because they frequently deliver to the hotel at which my husband works. We'd had good experiences with the one in downtown Wichita during the annual Homeschool Convention. However, I like my local Papa John's. We often come in to eat after church. The staff is friendly and works with you to help you get exactly what you want. The female manager, Melinna, has always been super friendly, helpful and patient, even though the phone is constantly ringing with orders and staff is quickly coming and going, to and from deliveries. If she is ever frustrated with me, she never lets on. The fact that she has beautifully sparkly, shimmery eye makeup doesn't hurt either. The Hutchinson Papa John's takes good care of their return/repeat customers and on the rare occasion that a mistake is made, will promptly fix it. I strongly recommend downloading the Papa John's app for online ordering as great every day prices combined with frequent online only promotions makes Papa John's a rewarding, enjoyable and affordable "eat out", even for large families. Don't forget to try the garlic twists/knots and the Buffalo Chicken Ranch pizza, two of my absolute favorites! And did you realize that you can eat there until 9 pm on weeknights and 10 pm on weekends? Ask for Papa John's paper plates, and you don't have to cook OR...

The food is great. Papadias are a fantastic choice for a quick midnight snack or lunch at work. Delivery is slow. The best option is always to go in for pick-up.

However, understandably, this is not always the best option for those who cannot always go out. In this case, Doordash the order directly through the Doordash application as the business will send off the order to Doordash themselves if they are low on drivers.

The management team will still do everything in their power to ensure the freshness and quality of the food upon delivery, even if the delivery is late. If you have a large party with lots of pizzas, this is not the best place for delivery.

The driver turnover rate is bad which makes me think that something is going on behind the scenes specifically in the evening that needs to be promptly addressed by upper management.

Otherwise, great quality food and fantastic prices. Cheap without losing the taste is always a plus in my book.

The only negative is the delivery time and efficiency with little to no follow-up communication to the customer per management. Rely too heavily on the tracking feature. Customers deserve an honest and upfront explanation of lengthy delivery times without having to call themselves. Please, consider an...

The Papa John's I order from is less than 5 minutes away, only about 1 mile and 1 turn from my house. So when I received the notification that my order was "on it's way", my family and I got ready for a delivery (putting the dogs outside, getting plates, etc), but when the driver pulled up 30 minutes later we were a little upset and expressed this to the driver. I would like to thank the driver for being honest with us and telling us that Papa John's waits to deliver orders until they have multiple orders for the driver to deliver at the same time. So now the customers have to wait for enough orders to pile up before delivery and THEN wait for their place in the delivery, even though the customers have been notified that their order is "on it's way". The food is going to get cold, the customers are going to get irate (being notified is great, being notified about something that is not happening, is infuriating), and so the drivers get the blunt end of the manager's decision to "streamline" delivery. How about you worry about your customers getting their orders on time instead of saving money by having your drivers running back to the store after every single order??? Maybe hire another...