Mr Gatti's Pizza — Restaurant in Hutto

It’s hard to know who is to blame… called in an order for delivery. Was told it would be 90 min. Which is fine. It’s Friday. 10 minutes shy of 2 hours I call and find that the pizzas are still at the shop and that doordash never picked them up, said it has happened a few times tonight. They said they’d call doordash to come get it and give me a credit for my next order. So now it is 2 hours and 45 minutes later and we have our pizza from the store that was .7 mile away. I kinda thought Gattis had their own drivers- which was why I ordered delivery, thinking Friday night would be a night they’d be on top of it. The credit was nice and I’m fine. But obviously some things need to be tightened up so hopefully management is checking out...

I tried to place my first order here as they opened new and I received a flyer in mail with 50% off coupon. The coupon didn’t work online. I called them and their response is not at all satisfying as they said the coupon does not work as it is for limited time even though the same is not mentioned on the flyer. She even told that she cannot take order online through phone because of some issue. Her response is not at all good and I decided not to order here at all and I do not recommend to my...

I have purchased from the new Gattis a few times. The cheese sticks have been horrible everytime. They should be renamed to "sticks with a sprinkle of cheese". Not what I'm used to from Gattis. The pizza has been great but anything else is just disappointing. We might need to unite and let this spot fail and hope it gets replaced with something better. I'll order again in a few weeks...don't disappoint again Gattis or we are...