They must have hired new staff. I just walked in a few minutes ago. I have lived in South Shore or almost 7 years and have always visited this location. The young ladies there now are the most ignorant people I have ever encountered at a business. They are smoking in front of the gas station and twerking and cursing. One could tell I was annoyed. I kept having to repeat my order and finally said no thank and they I don't care. They are not the normal staff they are an embarrassmentioned to themselves and the business. There is no reason to be at work behaving like you are in your living room. I will never patronize this business f those women remain employed and I spend almost 3 bucks a day at different DD stores. You don't curse at customers or act like their business does not matter. I cannot explain the level of ignorance if those women and I will hope that this is addressed by the gm or someone please send put a tester to prove what I said to be true. Horrific staff equals horrific management in my view. The only way is that the staff was unsupervised or the manager is one of the ignorant women. It was a total of 3. All appeared to high and yelling. Check your cameras for the...
Read moreThe staff here are ignorant and rude. On September 5th, 2020, I went to this Dunkin and asked for a pumpkin latte that was advertised in the window (I even pointed at the sign). Keep in mind there is a mask on my face due to us living in a pandemic. Using an unprofessional tone the cashier said "First of all speak up. Second of all know what you want before you come to the counter". A ten year old could have articulated that in a more professional and peaceful matter then this man. Hiring short tempered, ignorant, unprofessional people like this makes this store, Dunkin's corporation and the community it...
Read moreUNLESS YOU WANT JANUARY WAITING ON YOU AFTER SMOKING A CIGARETTE, TOUCHING THE DOORS, THEN TOUCHING THE NAPKIN BIN AND FAILING TO WASH HER HANDS THEN DEFINITELY GO TO THIS DUNKIN! I QUIETLY SPOKE TO THE GAS STATION ATTENDANT, BUT MY PROFESSIONALISM WAS MET WITH JANUARY CURSING ME OUT IN FRONT OF HER MANAGER WHO SAID NOTHING! I WATCHED HER GO IN BECAUSE I WAS BEHIND HER! SHE SAID ,"YOU DON'T KNOW WHAT THE HELL I DID." I SAID SIS NO NEED TO BE MEAN....SHE RESPONDS, "YOU STILL TALKING TO ME, I CAN SAY WHAT I WANT." THE MANAGER STOOD FROZEN AND SAID NOTHING. NEXT...
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