The Park Bar & Grill — Restaurant in Hyde Park Township

We had a party of more than 20 guests. We were there to celebrate his 65th birthday. The restaurant was very welcoming and the hostess greeting helped warmed the atmosphere.

Reservations were made in advance for 20 people however upon arrival there was only seating for 16 people. There was an extended wait for several chairs to be brought to the dining room. It wasn’t until we were leaving that we saw several chairs in the other room that already had chair covers on them. Still don’t understand why there was at least a 20 minute wait.

When I was finally seated I was told that for $50.00 I could order the buffet and have bottomless mimosas, so that was my choice. My first mistake was I didn’t inquire what brand of Champagne would be used for the mimosas . It wasn’t until I received the opened bottle of Andre’ (cheap) Champagne that I learned the brand. That brand would cost less than $8.00 to the average consumer, yet this establishment charge $25.00. The business could have offered a better brand and still made a profit with the $25.00 charge. Kobel is an inexpensive brand that doesn’t cause headaches when consumed. I understand the markup however, to swindle your customers out of more than $15.00 is outrageous.

The service was mediocre due to our server being the only person working the 20+ guest. It didn’t help matters when the kitchen staff wasn’t able to keep up with the non-buffet diners. There was at least a 45 minute wait for a breakfast plate.

I had the buffet w/bottomless mimosas, I was very pleased with the menu offered on the buffet. My favorite from the buffet was the cheese grits and I topped them w/sautéed shrimp. The fish offered on the buffet was overcooked however it did have good flavor.

The live entertainment with the band and singers helped to enhance my experience with this establishment. I got to see and hear Rev. T.L. Barrett and his children perform at the restaurant. That added a special touch to my dining experience.

Upon receiving my bill I noticed I was over charged an additional $5.00. This was due to being charged separately for that cheap A$$ bottle of Andre’ Champagne. Once I informed my server she presented it to her manager and it was removed. My problem is I should not have to scrutinize my bill to learn that I was being over charged $5.00.

I know it may sound minimal however, if 100 patrons were over charged $5.00 that would lead to an extra $500.00 in the business pocket, unfair. This is the reason for less than 5 stars

I am all for patronizing Black owned businesses however when things like this happens it gives me second thoughts on ever visiting the establishment again.

I pray this message will be seen and read by management and owners of this establishment and they recognize and correct the issues stated in...

May 1, 2021. The 1 star is for the ambiance & music. Visit 1- Our waitress was pleasant, but not attentive. Drinks- Cucumber Elegant & Raspberry Lemon drop. The proportions of alcohol to syrup, champagne, etc… were off. We didn’t drink them. Food- 3 COLD lamb chop lollipops, a dollop of HOT mashed potatoes, & maybe 4 COLD stalks of broccoli. A slither of COLD over cooked Salmon, a dollop of Mac & cheese, & maybe 4 COLD stalks of broccoli. The food was bland, cold, & over cooked. We didn’t eat it. We inquired about dessert, & w/told it was red velvet cake & peach cobbler cake. We learned the dessert was Cupcakes. There were about 5/6 owners/managers, hovering around by the kitchen door area, as well as eating/drinking/laughing it up at the bar, instead of paying attention to those plates that were being scraped of all the food being left on them by the customers. We had a table of a bug party seated next to us, where they had to send their entire tables order back, because they were cold & the orders were messed up. Darryl came over to the table & asked us about our experience. We gave him an honest review, & he asked us not to count them out. He offered us drinks & dessert, but we declined. We’d already said we’d give them another visit, as we do w/any other establishment. We told him we’d planned to come back the following Friday w/our other friend, & he said he would be off that day, but to see Maryann when we come back, & drinks & appetizers were on them. We met Maryann, & she thanked us for patronizing the restaurant & she looked forward to seeing us the following week. DO NOT SERVE CUPCAKES IN AN ESTABLISHMENT LOKE THIS. YOU NEED A SLICES OF CHOCOLATE CAKE W/VANILLA BEAN ICE CREAM, CHEESECAKE W/FRESH BERRIES OR A SAUCE, OR PEACH COBBLER/APPLE...

If it were possible to give zero stars, I would.

My party of 2 had a 2:00 reservation for which we arrived promptly. When we arrived, we were told it'd be a 15 min wait. 40 mins go by and we hear nothing. In fact, a party of 4 with a 2:15 reservation got seated before us. When one of the employees finally returned to the check in desk, I asked for an update. I was told that a table was getting ready to leave; it would be another 5 mins. About 20 minutes go by before we're actually seated (shortly after 3:00).

After about 10 mins, someone dropped off glasses of water. No one brought us a menu (we were able to take one from another vacant table). 30 mins go by and no one has come to greet us or take our order. The table next to us got drinks, and they were seated AFTER us. Finally, someone comes over (I believe she said she was the manager) and asked if we had been helped. I said no, and she said she'd be with us in just a minute. She leaves and doesn't return for another 15 minutes. We intended to partake in the bottomless mimosa brunch, but given that restaurant closed at 4:00 and it was then 3:45, that would've been a waste. My guest orders the fish and chips, at which point the server/manager tells us that they were sold out of fish, and then started to list several other items that were unavailable. I look over at the table next to us (the 2:15 reservation that got seated ahead of us) and they were nearly finished with their fish dinners.

After nearly two hours of waiting, we left hungry and upset. This was my second visit to the Supper Club, and my first visit was pretty similar. It is clear that this restaurant has no standard of excellence when it comes to service, nor are they trying to improve. I will N-E-V-E-R spend my money...