Black Rock Coffee Bar — Restaurant in Idaho

I know Black Rock has been around for a while. Unfortunately, there aren't really any in my area which is a bummer. I took advantage of the area I was in today and was off Broadway. Conveniently, there is a location off of it. Since I have never been in before, I didn't know if it's just a drive thru or if there's actual seating inside the venue. I was on a tight time frame and didn't have the time to check it out. I just opted to go through the drive thru. It was when I was pulling around when I realized you can enjoy your drink inside the joint too. That will be a must do the next time around!

I did check out the big drink menu. All sorts of goodies available! But what caught my eyes were all the pumpkin spice options! There was a huge sign with photos of your pumpkin options. Being a visual eater, I was immediately sold on the pumpkin spice chai. It's never too early for pumpkin spice, even if it's 100 degrees outside. So, today I grabbed an iced pumpkin spice chai with almond milk.

I was greeted by a handsome smile. He got me all squared away, got my number started for their loyalty program and handed me my drink. My drink looked tasty! I took a sip of that baby and mannnnnnnnn was it good! It tasted like holiday happiness in a cup. It was creamy, sweet and the spices were very noticeable. I love chai but that pumpkin spice added another level of yum to it. The almond milk was thick, it wasn't watered down like some other almond milks I've had. It was perfectly made. The drink is on the sweeter side so if you don't like your drinks that sweet, I would ask for it to be made less sweet. I appreciate sweeter drinks so it was a great first drink from this joint for me.

I will have to make sure I stop at Black Rock when I'm around one. They sure did push out a great drink! I normally get iced americanos so this was a nice change. I'll have to try an americano next time but I'm hooked from my drink yesterday. Looking forward to my next pumpkin spice chai from this joint. Especially during the upcoming...

I ordered a 16oz hot drink, the barista who too my order was very polite, he was kind and patient. However when I received my drink there was over an inch of foam which would make it a 12oz. I asked the woman who gave me my drink if I could top it off with half n half and she said she had it behind the counter with a confused face- I asked if she could please top it off and make to make it a 16oz drink. She rudely took my drink made a snarky comment including an eye roll. When giving me back the drink, she set the drink down firmly with no “thank you” to follow. When a customer orders a 16oz drink- steam for 16oz. You are STEALING when you short a customer by an entire size. And own your mistake. Don’t make a snarky comment because you didn’t complete the drink. I wasn’t rude when asking for half n half- I understand you’re busy hence why I asked for it to do myself. Unfortunately I won’t be coming go back to this...

We normally love Black Rock. But we had the WORST experience today at the on on Broadway. The gal who took our order rushed us. We made our first order and she said “ If that’s all, we we’ll meet you at the window. “ instead of asking us if there was anything else. Which we still had another order. Then when we said we had one more she said “ oh okay! “ and then gave our order. When we got to the window, the gal came up and said “ I’m sorry for rushing you, the lady before you her daughter broke her leg and I was just talking to her” then proceed to talk to her other coworker and start talking about how “ it’s hard that they don’t know what’s going on in here when they order” I’m sorry. But if you’re taking an order, you should be concentrated on that customer you’re helping and not rushing them just because you want to...