If you ever find yourself lost, starving, and with no other options but to eat at Happy Teriyaki – Federal Way, I’d strongly suggest you reevaluate every life decision that led you there. This place is the culinary equivalent of giving up.
Walking in, I was greeted by an ambiance that screamed "we stopped trying years ago." The decor looks like it was assembled by someone who lost a bet, and the lighting is just dim enough to make you question whether you're actually in a restaurant or some abandoned DMV waiting room.
Now, the food. Oh, the food. If you’ve ever wondered what it’s like to eat regret, order literally anything on the menu. The teriyaki sauce? Tastes like a tragic accident involving too much sugar and despair. The chicken? I’ve had more tender drywall. The rice? I’m convinced they use it as packing material before dumping it on your plate.
And the service—wow. It’s almost impressive how they make you feel like an inconvenience for existing. The staff moves with the urgency of someone trying to get fired on purpose. I could have watched an entire season of a bad Netflix show in the time it took for my meal to arrive, and when it did, I was genuinely unsure if it had been microwaved or just glared at until warm. The only respite was the cashier, she was nice, the others glared from the back.
The worst part? I paid for this experience. I willingly handed over my hard-earned money in exchange for an existential crisis served on a tray. If Dante had written about food purgatory, Happy Teriyaki would have its own circle of hell.
Final verdict: If your worst enemy asks for a restaurant recommendation, send them here. Otherwise, do yourself a favor—burn your wallet before you let it pay for...
Read moreI was blown away by how rude the petite, older, Asian lady that works the cash register was. She had a very abrupt and detached way of talking to people. While I was ordering my food, she upsold me on getting a drink for $1 more.
I went to the bathroom while waiting for my order. I saw that the toilet was clogged. I came out to politely let her know. She recoiled her body, scowled at me, and confirmed which bathroom it was. There was no apology or gratitude.
I grabbed a cup for my drink and filled up the ice. I hear her saying something that I couldn’t understand. I moved closer and then heard her say that I didn’t buy a drink. I was confused. She then immediately prints off a receipt (which I didn’t get originally) and shows it in front of me. (She must not have heard that I said “OK” to getting one.) So, I put the empty cup by the register. She then chucks it into a garbage can and just stands there counting coins.
On top of that, the food was expensive. The veggies were also bland and soggy. The restaurant is very plain looking and small with limited seating.
I have never experienced such a lack of customer service and politeness. The restaurant was not even busy at the time. Apparently, you are just a “number” to this business too, whether you experience this unwarranted attitude during your visit or not. I should have read the other reviews from people that took the time to write about her on this site as...
Read moreI'LL DRIVE THE EXTRA 8 MILES TO VIST THE OTHER LOCATION! Today was the first time I have come back in 2 month from the last ridiculous visit. I came in and ordered the SAME MEAL I ALWAYS GET. my food was wrong and i approached the front to fix the issue. Rathaler than and fixing the issue they want me to pay extra to get fired rice. why would I pay extra for food I'm already not going to eat. I simply just wanted fried rice I don't like white rice at all. I actually come to Happy Teriyaki because I crave their fried rice mixed with my veggies. In the menu says chicken teriyaki it gives you no description whether you want fried rice, white rice or veggies. I have always been ASKED every single time IF I would like fired or white. I should have been on top of it however it's not my job I have other things on my mind so instead of fixing the issue . I WAS ASK they to pay extra to get the right side of rice... umm Customer is right always we pay the your business Bill's. your employees give options like every other happy teriyaki. mind you the last time I came in I ordered the exact same meal I was charged $26. And I still have the receipt from that order.
Note To the owner, there was about 20 people in your restaurant when this seen was made with your manager...
Read more