Panda Express — Restaurant in Illinois

The teenager working behind the register had asked me for my ID when I had purchased a soda. you do not ask someone for an ID for purchasing a soda Panda Express does not sell alcohol in any of their restaurants!she then told me that her excuse was that my card was not working when she slid it and then she had me insert it and told me that it had a chip when it did not have a chip I had a debit card I did not have a credit card and when you slide it you're supposed to slide it slowly not fast.My card does not work when you slide it fast because when I slid it in an ATM before, it ripped it. So now you have to slide it slowly otherwise it will not work and you do not insert the chip because it does not have a chip in it! if she does not have the patience to slow down and listen to customers and she has to ask me for my ID when I'm purchasing soda then maybe she shouldn't work there because you don't have to have an ID when you buy soda. I am 30 years old not 14 or 15 she's the one that looks like she's 14 or 15!!!! She should show people her is and that she is old enough...

Once, I came through the door. The staff did greet me, and that was okay. When I got in line to order, one of the servers (Amy) was very rude and was rushing me. She didn't do this to the other customers before me. I felt uncomfortable with even speaking to her. She was showing signs of impatient and being irritated. I asked for the greens and she replied, with such attitude. "We stop making greens at 7 p.m." After, completing my order. I was then treated disrespectful by the cashier (Gio) throwing money in my hand. Once, he gave me my change (I never threw money in his hand). Very unprofessional on both staff members. Being young and employed does carry responsibilities and respect when it was given to you first. I have children their ages, and in no way will they treat anyone like that. But, I am only given my experience with this location and the employees. I overstand their position at work. But, their first impression gave me rude and negative vibes. I won't allow anyone that I know to visit this location! Not an inviting...

Do not EVER, EVER order food online at this place. They cannot follow instructions and leave out items. I had an experience where they left out the chicken in mine and my co-workers order, THE CHICKEN! We had to drive back from work to get the food we paid for. The second time they forgot to put Teriyaki sauce on the Teriyaki chicken, Luckily I caught it before I left the store but then after getting back to my job I realize they forgot the noodles. (it was half noodles have veggies) Long story short do not ever order online. They will forget things.

In my order I have placed while at the restaurant they will not have item you request about 33% of the time. Be ready for the 2-3 minute wait during lunch.

If there was another Panda slightly closer, I would abandon this place. I think I might just go to one of the restaurants next door...