Au Bon Pain — Restaurant in Indiana

I come here a lot and my experience varies every time. Sometimes, I will come in and order my food and everything will be fast and perfect. Zero complaints when that happens. Other times, it will take forever and I will find myself waiting almost twenty minutes. Naturally, you could assume that this variation results from the amount of people there at any given time, but I've found that it does not. I can be the only person there and it can take fifteen minutes or I can order the same thing when there is a crowd and be out in five.

Occasionally, this location will be completely out of something. They are pretty good about substituting it for something else at no additional cost.

On occasion they will mess up your order, such as when I asked for a country grilled cheese without tomato, only to find myself eating it without the bacon that is on it, and covered in tomato. Furthermore, there was hardly any cheese on there as well, but having waited 20 minutes, I was hungry and unwilling to wait for...

Mere convenience is the siren song of this restaurant, but I'm more convinced each day that this place is terribly managed. First, any kind of rush means you'll be waiting awkwardly for awhile for your food. The restaurant has no places to queue or wait, so it's always a cramped mess. The food you do receive will be mediocre and sometimes outright bad. Soups are often watery. Coffee often stale. I have also witnessed food being made by staff who are sick. 😷. I skipped lunch that day, something I recommend most days...

This place is such a clustercuss. First of all, it's in Notre Dame, so there are 7 parking spots available for people who don't attend the university. Second, you go in and everyone is just walking around, so good luck trying to figure out who is in line and who isn't. Also, most of the students are rude and just walk in front of you or bump into you without even saying "Excuse me." I would expect more manners from a religious school. Anyways, food is meh. Overpriced and not that great....