Burger King — Restaurant in Indiana

The drive thru was not answering at the speaker. The man in front of me honked a few times. Finally, he pulled up. Her ordered at the window and exchanged payment and drinks. I waited another minute until his food came out and there was still no, 'Welcome to Burger King; we will be with you in one moment.' There was nothing. No greetings, no explanation, no sound. I pulled forward to the window; it worked for the man in front of me, right? The help snarls that I am supposed to order at the speaker. I said how would I know if the speaker is working? They said you wait until someone speaks. This conversation took a bad turn where they told me not to do this again. I told them not to worry that I was from out of town and we wouldn't be back. (Granted I come through for work 30 times a year, but I do not live in the area). They said they were understaffed. I totally get that. I am not an impatient jerk. But maybe someone should hang a sign of the speaker that says, 'Please be patient, we are short staffed.' Or maybe someone could greet people over the speaker and say, 'Welcome to Burger King. We are short staffed. Please give us a moment and someone will be with you shortly.' This was the worst fast food experience I have ever...

I will never return to this place. The trays were disgusting and covered in grease. There was no ketchup in the dispenser. When the employees were told about it, they didn't do anything about it. There was no syrup in the Coke machine. When the employees were told about it, they did nothing about it. They didn't have any disposable containers for the ketchup, when the employees were told about it they did nothing about it. This place is disgusting. It's gross and dirty. I can't imagine anyone ever wanting to return there after an initial visit. I cannot believe the company allows this place to be in this condition. While we were there, one of the employees had a person from the outside come in and deliver them something, could have been a pack of cigarettes but it sounded like it was something worse and this person was loud and cussing and obnoxious. The atmosphere felt unsafe...

Sooo our latest experience. We ordered jalapeño cheddar bites (that before we have gotten cold, the next time asked for them to be cooked and not cold and they cooked them sooo long that the cheese oozed out the sides and they were like dehydrated) but any how today.. instead of jalapeño cheddar bites we got chicken nuggets. I guess they either read it wrong or thought we wouldn’t notice.. alas we did. So my husband went back in to get in corrected. The cashier asked the MANAGER to drop them, the manager said she had to drop them. But she never did. So the cashier is like “hey I need those.” And the manager was like “oh, I forgot:”

Seriously... it took 30 minutes to...