Hotcakes Emporium Pancake House & Restaurant — Restaurant in Indianapolis

I have been to this restaurant at least 50 times, and not once have I had any complaints about the food. My go-to meal is the Belgian Waffle with fruit, and not once have I had a problem with it. Sadly, these past two times I’ve been to HotCakes, the waffle has been different. The first time, the waffle was grainy and seemed to be made of pancake batter instead of waffle batter, but that was the only problem. This second time on the other hand, the waffle was cold; the butter wouldn’t melt, the appearance of it looked like it was made yesterday; it was dark in color and not “lively” if that makes sense, and for some reason, in the batter there was cinnamon. Waffles don’t have cinnamon! I’m not sure if they recently changed their cooks but they need to change them again. It seems like when it comes to waffles, they’re cutting corners on how they serve them, and it’s extremely disappointing since that’s the only thing I get there. I’m really hoping they go back to how they were, but until then, I’ll continue to be disappointed.

First time - first time it’s different (waffle, peaches, and eggs) Second time - second time it was different, and cold...

We went to have breakfast here giving a 2nd chance on the food. We'll needless to say it wasn't any better. Our orders was placed and in no time our orders was received. Thinking wow that was fast. Our eggs was cold and under cooked. One order of bacon was under cooked and the other order was to be done crispy, it was as limp as a wet noodle and cold. The sauage links was cold. The pancake was cols, along with the French toast. Our food should of been hot if it came fresh off the grill and was under the warming light for the short time it took to get our food, but it appeared to us the warming light was either not working or was off. People behind us was complaining about their coffee not being hot and when they received their orders as well you could tell they was very displeased as well. The waitress came and asked us if everything was okay and we replied trying to make it through it, she didn't seemed a bit concerned by the remark that was made, just said o sorry and walked away. Didn't ask what was wrong or even seemed concerned we...

We chose this place because my nieces and nephew wanted to check out a new place they've never been to since I'm visiting. We walked in and were immediately taken to our booth. The restaurant has an extensive menu with lots of choices of breakfast and lunch items. It took me a while to try to focus on something to get. There were several items that I wanted to try from the breakfast and lunch section.

I chose the Hungryman Skillet, my nephew had the pancakes with sausage links from the Just For Kids section. My nieces had the Jalapeno Cheese Burrito and the Spinach, Bacon, and Swiss Omelete. The Hungryman Skillet was delicious with hash browns, onions, green peppers, ham, bacon, sausage and country gravy with two eggs any style on top. I chose to have my eggs sunny side up. The pancakes I sampled from my nephew was delicious.

The service was great, our server and other servers frequently checked up on us asking how our meals were and topping off the coffee. I'll definitely try this place out again when I'm back in...