Burger King — Restaurant in Lawrence

This place is NEVER prepared to open in the morning. They constantly lose customers because they don't ever have enough employees to handle demand especially on the weekend mornings. The owner of this franchise is losing 50% of the people who try to come and eat here on weekends because they never ever ever have enough staff or are prepared. I just sat in the drive thru and watched employees turning away customers at the door at least 3 families were told to just leave because they weren't ready.

I dont think the owner of this place realizes just how much money they lose by not having their employees do a good job. It's actually insane I can't understand how they make any money at all with the way they constantly have to turn people away.

And I don't blame.the employees if the owner paid enough money they would have good employees who showed up and did a good job. This is the worst example of running a business I have ever seen. Do not ever come to this BK unless you want to wait for 20 minutes before you even get to order.

Again to the franchise owner. RAISE THE PAY AND HIRE SOME PEOPLE THAT WILL ACTUALLY CARE. You get what you pay for. And again you are losing so much money every morning it's actually crazy. If say easily $1000 in revenue gets turned away every day because of your awful...

I always usually have a great experience but that was not the case this time at all . Jermeisha made me have the worst experience. Her mean attitude for no reason we already waited over 15 min for her to come to window and say what I said I ordered food she calls in back and he shows her on the register she never apologized just keeps looking confused and mad for our food and the order and while I was checking my bag she says can I move io not sorry your food took so long then when I get home to top it off my food was messed up the whopper we ordered was not right and they had bacon 🥓 on my other sandwich but when you get a person handing you food with an attitude like she ready fight you makes me wonder 💭 about my food anyways . I work in hospitality and you should not treat people this way just quit your job take your maternity leave don’t take your frustration out on your customers and I stil remained calm and talked nicely when she continued to have an attitude . Please look at camera and see what kind of person she is all the other workers are great and she making...

I am appalled at the service and the quality of my food from this Burger King on Pendleton Pike and Oaklandon Rd. First I literally waited in line over 39 minutes to be exact. I waited 15 minutes of that 39 minutes waiting for someone to acknowledge I was at the speaker ready order. When I finally get to the window I pay the manager $13.06. Then he closes the window; I wait and wait and wait, then a lady comes to the window and states you didn't pay yet. I responded nicely yes I did. She replies no you didn't because it's not showing you paid. I told her to go snd talk to your manager who took my payment. She then says here and flings my food to me out the drive-thru window. No apology or anything. I get home to eat my food and there is no extra cheese or any cheese in m6 whopper Jr. When I paid for just that. I ordered a number 5 with extra cheese (whopper Jr meal with extra cheese.) My burger and fries are old and dry. No cheese any where on this dry cold burger. Mad as heck test I paid for disrespect and...