NEVER in my life have I been asked to leave a restaurant with 7 tables open! The service rating is not a reflection on my waitress (who was amazing)...it's on the two older women that work the front desk. My family and I have been patrons of the Pancake House for years! We love the food and the service is always great! Today I met a friend who lost her mother July 4 and I lost mine 10 months ago. We had a lot to discuss . We were there 1.5 hours finishing up coffee and the older blonde lady came over and asked us to leave...that they "usually put a limit of an hour" on each table. Again, I'll say it, I've NEVER in my life been asked to leave an establishment because there was a limit on how long you could be seated. Reminder -- there were 7 tables open! Loved my waitress, love the food but will NEVER, EVERRRRRR go there again.
2ND POST: Your apology is a "sorry but not sorry." I would advise that you post a one-hour limit on tables via the weekend so you don't 1) humiliate your customers 2) anger your customers and 3) embarrass yourselves (as the blonde stated she felt embarrassed to ask us to leave). Might I remind you that you need customers to pay the waitresses. We will find another...
Ā Ā Ā Read moreLincoln Pancake house is a close option for us, however this is the 2nd time in 2 months that we felt rushed to the point it was uncomfortable. The first time my girlfriend and I sat in a back corner booth, we were there about an hour. The restaurant was not super busy and out waitress told us time was up, we needed to leave. The cleanup staff stood by our table until we left. Today, my husband and I were seated at 10:10. We ordered quickly (drinks and food at 1 time), got our food, the waitress put our check on the table when she delivered our food. She came by 3 times in 10 minutes to "relook" at the check. The cleaning crew stood by the table wringing there wash cloths. I didn't even finish eating and asked for box..I was so uncomfortable. My husband stood up to pay for the check, I attempted to even finish my small OJ without success since the cleaning crew stood and watched me. We walked out at 10:40. We will not be back, their pushy demands of clearing tables is insane. Don't recommend,...
Ā Ā Ā Read moreJust ok. It was busy, so clearly lots of people love it. But we just thought it was ok. The location was clean. The staff were friendly. We got seated fairly quickly, despite the crowd. The menu was large, so there is definitely variety for your group. But everything just tasted ok that we ordered. I had mini waffles, which were fine, but nothing out of the ordinary. My son had a pancake, which tasted like cake batter. He liked it, but t was too sweet for my taste. My other son had French toast, which he wouldn't eat and I thought tasted very bland. My husband liked his the best. He got the Country Lady. He said he thought it was really good, but the hash browns weren't crispy enough for his taste. We like several other local places better, so we likely won't...
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