Customer service is extremely poor Tried to get meal deal online and came in store to pickup because system was out of order, I explained everything in detail about my order including screenshots, long story short whoever worked this shift with no name badges didn't agree and wanted me to pay again and threw my receipt back at me. Disrespectful and poor customer service. I go store often I live extremely close. Regardless of miscommunication or what not as a employee the situation could and should have been handled on a more professional level...
Read moreNo one speaks fluent english. Therefore there is a communication barrier. I went on my lunch. I paid for extra steak on a steak sandwich. I only requested bananna peppers. Somehow they gave me the wrong sandwich. I had to clock back out to go back and get it remade. I show the receipt and everything. Next thing you know the man says I have to pay again. I tell him im not paying for nothing I already paid. He calls the police. WHY PURCHASE AN AMERICAN FRANCHISE IF YOU DONT...
Read moreWe ordered 6 sandwiches and when we called about one that was missing half of the items the young lady (Saciah) on the phone informed us that "No it had everything on it". They then hung up on us. When we arrived at the store she was very rude and didn't speak to us. Senova was the other individual there. He did remake the sandwhich, but was not happy about doing it. We have been here before, but this was horrible...
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