Taco Bell — Restaurant in Indianapolis

Usually, when I come here, everything is fantastic! My food is hot and on point how I asked for it! BUT NOT AT ALL TONIGHT! Tonight two young girls were working They were talking to each other The whole time they’re supposed to be taking care of the customer, which is me! All I ordered was a drink and the new supreme dip and chips! That’s it! My food was cold. They forgot the beef and my chips were a joke! You know the chips at the bottom of the bag that are just little tiny broken up nothing? that’s what my chips were my chips were broken up in the little pieces, I couldn’t dip anything. I had to pour everything into a bowl. I had to add more cheese from home because there was barely any in it. And they didn’t care! I had to even remind them to give me my drink because they were too busy talking to each other! This type of service will make people not want to come there! Maybe an adult should be supervising these young girls when they’re working because they’re too busy, laughing And talking to each other then caring about the customer or the food they serve cause it was was terrible! And how do you forget the beef the most important part? I will be calling...

Holy cow what is going on at this Taco Bell , like seriously how does my food taste so sweet like it's been dipped in honey and for the love of God why do you literally have people standing at the register but I gotta use a kiosk. Get rid of those stupid tablets, because it makes me frustrated and annoyed. Also if you're older the stupid tablet is not good . I can tell you right now I know 15-20 people who said they don't go because of the stupid AI and tablet crap . Seriously whoever thought this was a good idea should be fired . Honestly between the horrible food , the terrible service and the nasty tablets that never get cleaned off it's just an awful experience. Don't even get me started on the horrible look of Taco Bells nowadays and the uncomfortable chairs. Oh and if I have to do your job by ordering my own food , well I should get some money off my order because it's BS . Hmm I wonder if I could sue over that , because it seems like you're getting people inside under the assumption that you will be served among...

i’ve been here many times now, it’s the closest to my house. but unfortunately each time i’m disappointed with the service and the food. it’s like a broken record each time i go.. the employees don’t seem to be that happy to be there nor friendly.. there’s not much interaction, you most times dont even get a hello at the window.. i once ordered 2 soft tacos and they had to find another employee to “help” find what i was wanting and still got my order wrong. another time all i ordered was nacho fries and it took 37 mins to get my order.. while people who came in after me got theirs and were far gone. my food is 8 times out of 10 dry and pretty room temperature. there has not been a time i’ve visited here and my order wasn’t somehow wrong. there seems to be a trend with the employees there.. i don’t think i will keep coming to this location solely because it does not make me feel welcomed.

service : 4 atmosphere :...