Mario's Italian Cafe Indio — Restaurant in Indio

This was our first time ordering from Mario's Italian Cafe in Indio. I have to admit that it was an underwhelming experience for my husband and I (however, our children liked it). We ordered two pizzas: the Vegetarian Special and the Margarita. I have to say that the most disappointing part to me was that there was a significant inconsistency between the two pizzas. The vegetarian was wonderfully well-dressed with toppings. The margarita, on the other hand, had large portions of uncovered crust spots with no cheese. The crusts were dense, on the dry side and had a lot of loose flour on the bottom, which coated the bottom lip. Our son and I liked the vegetarian the best of the two (but definitely not better than pizzas from other establishments), my husband didn't like either, and our daughters liked the margarita. I didn't think to take photos until after some slices had been taken, but think they still illustrate part of my description.

I had hoped for a better experience at $23 per 14 inch pizza. I will say that just because the experience at the Indio location wasn't fantastic, it doesn't mean that we will feel that way about all locations. I have preferred locations of restaurants with multiple locations and am hoping that we will like another location better. I haven't...

My family ordered takeout from here. We requested a large pizza with half salami and jalapeno, half pepperoni, and an antipasto salad. However, we found that the salami on the pizza was moldy, the pizza dough was not fully cooked, and the dressing for the salad had a strange smell. I called the restaurant to inform them of our concerns. The lady who answered the phone offered to remake our food if we returned to the restaurant. However, I requested a refund for the order instead, as we did not want to risk receiving another poor-quality order. The lady informed me that the Manager would need to contact us the next day to arrange the refund. We kept the food to show it to the Manager if necessary. However, the Manager never contacted us, and we ended up throwing the food away. This experience left us feeling dissatisfied, and we will not be returning to the restaurant since they did not show any concern for...

I ordered the chicken parmigiana with penne pasta in a vodka sauce, fried zucchini with marinara and tiramisu. The chicken was not white when you cut into it. It was brown. I’m not sure what the sauce was but I can tell you this it wasn’t good. The garlic bread that comes with the pasta was stale. The fried zucchini was fried in old oil. It was as if they used old product and fried it. The marinara was brown in color which it should be red. The tiramisu was warm. Like it was sitting out on the counter for a long time. I called the restaurant to let them know of the bad quality of food that has been served. The manager or supervisor on duty did handle this complaint well. She refunded the whole amount. The kitchen staff needs to be retrained in the kitchen on how to cook. The only good thing from this place is that they...