Pueblo Viejo Grill — Restaurant in Indio

Very disappointed tonight. Came here at 5:28 and was told there'd be a 35-40 minute wait. Every seat was taken and there were parties before us waiting inside near the door, at the bar, and outside. I wasn't going to wait until after asking a couple of customers who were leaving how the food was and was told its the best and worth the wait. We decided to wait too. While waiting, there were 4 parties seated, and at 6:20 I asked how much longer for us. I was told we had 4 parties before us. We watched three parties get seated at that time and figured it wouldn't be much longer. Then the hostess asked if we could sit at the bar, we were going to but one of the customers didn't want to move down one seat so we could be next to each other. At that very moment two tables were empty and I asked if we could have one of them instead of the bar. The hostess said she had to check to see how many were before us now. I told her three parties were just seated and she told me 4 were ahead of us so there would only be one party left. She looked and again said there were 4 ahead of us. I told her no that she already said 4. She just shrugged her shoulders. I could see her list and it showed 1 before us, but she pointed to the other side of the list and said no there's 4 more. Those people came in after us. We were so hungry and tired of waiting. So at 6:50 we left. I only left 1 star because I had to in order to write...

Very popular, very hip, very crowded, very noisy, very small restaurant, excellent food. On a Saturday evening, our first time here, with no reservations we were told 40 minute wait to be seated. We waited 45. After being seated we were told kitchen is busy so expect a delay. I don’t know how long we waited. It was worth the wait. Our enchiladas and taco were great! The enchiladas were smothered in enchilada sauce just the way we like them. We hate dry enchiladas. The chicken taco was crunchy and very flavorful. Rice and beans were exquisite. Everything was cooked to perfection and served at the correct temperature, not too hot and not too cold on very hot plates. A word about the staff - hostess and waiter, initially, were unfriendly and matter-of-fact stressed by the overload of work from an overcrowded restaurant. After 9 pm, when all customers, who were waiting, were finally seated, we finally got a smile and a friendly word from our waiter. On our way out we thanked the hostess and got her to smile and be friendly. Would we do this again??? ...

Have gone to this restaurant twice 1st time Was only 2 of us and was a very awesome experience food was great service was awesome the 2nd time I brought my family Of 6 which which the service started off great when they brought our chips and salsa he asked if we wanted guacamole we said sure we were never told there was a $15 charge and he brought 2 = $30 We were also charged with a 20% automatic gratuity so you can only imagine once they realized that service was pretty much downhill from there from there my bill Was over $300 but though they still manage to hit me with a 4% credit card surcharge When we brought it to their attentionfee All they wanted to do was argue about it And we threatened that we would never come back again after continuing to argue they finally agreed to refund me my $15 for the 4% credit card surcharge fee It's a great place but just watch your bill they get carried away with charges if you're not...