Pizza Ranch — Restaurant in Iowa Falls

Worst pizza ranch ownership and management out there. Tried ordering 2 pizzas with a coupon that allowed you to order any large pizza and toppings for $10.99. Upon ordering I don't like to many different toppings so I order extra of what I do like. First the guy taking my order had no clue what extra toppings were and had to ask the manager, the manager then replied saying they can't do extra toppings. What pizza place doesn't allow extra toppings on the pizza? It's my pizza, I order what I want on it, and you simply make it, cook it, and take my money. I then try to order a Half and half pizza... Same response from the guy on phone and manager.

At this point I'm beyond upset as I've never had a problem with other pizza ranch making the order how a person ask. I even asked to please slide my pizza back so it could cook longer as it was skillet crust and I request this at every pizza ranch but the manager is so lazy had no clue what I'm asking for. I'm then told sir please come in with the coupon and we will take care of it. So I drive there, give them the coupon, that clearly states can be used up to 5 pizzas and the manager says well we can use this on one but the other will be 14.99. The coupon clearly states can be used up to 5 pizzas and anyone who knows pizza ranch can vouch that usually how they make em. Instead of honoring the price he sat and argued with me at the front main counter.

Then threw the coupon at me and stated if I didn't like it then I can go. So they made the pizzas, refused my money, and I left. Great business there... Food wasted and money lost. Tried having the situation taken care of by the owner and was blown off. Owner emails stating he has sent my concerns to his department. Dude your the owner why r u sending my concerns somewhere and not taking care of it yourself. Owners name is David Gritsch and is just as lazy as his management is. I'll make sure to steer clear of this place and urge others to as well. What really got me upset was this is what my 3 yo nephew wanted to eat for his birthday party and I had to come home with nothing due to an arrogant manager.

If you just like 1 topping pizzas then your set, anything...

5 stars for Dave and the team at PR for going the extra mile! I live in Washington state and my father-in-law lives in Cedar Ridge. Because of COVID, my father-in-law could not leave Cedar Ridge so my husband and I wanted to provide my father-in-law some different options for dinner that could be delivered to him. He loves the chicken wings from Pizza Ranch, so we started ordering them for him weekly. Not only are the crew at PR willing to deliver 3 chicken wings (just 3!!) but they are always so kind when we call. I can tell you - it would be a rare day to find a restaurant in my neck of the woods that would go out of their way to deliver a small meal like that. It's all minimum orders for delivery here. We are just so blessed that the crew at PR would go out of their way to make this small gesture of delight for my father-in-law every week. It really means a lot to my husband and I. We are...

My boyfriend and I came in from Florida and ended up walking in to get a bite to eat, not to mention we were starving. The food was so fulfilling and huge proportions came out super quick! I can’t seem to remember the server/takeout gentlemen that took care of us but he was the best they really don’t deserve 5 stars they need more than that. Definitely will be coming back and look forward to heading over to Iowa just to eat there. We ordered off there regular menu but they do have a buffet we just didn’t make it in time. Great prices no regrets! Thanks for being so kind and treating us well! You all deserve top...