Arby's — Restaurant in Iowa

Always only have 1 or MAYBE 2 ppl working so they are VERY VERY slow. The food doesn't even taste like Arby's usually tastes. The crispy chicken on the cordon Bleu tastes like burnt fryer oil. And the dark brown color (instead of golden brown) matches the way it taste. The lady that's usually always there, has the nastiest attitude I've ever seen from someone whos job depends on how well ur ppl skills are. I mean my goodness, I almost told her that If she dislikes her job that much then maybe she should find one she won't hate as much. But I didn't because u never know what someone is going thru. She may have just found out her husband was cheating or could've come to work straight from a funeral service for someone very close to her but she has to work bc she's a single mom on the streets with her 12 kids. Idk I'm just sayin. So long story short, I didn't say what I initially wanted to say, instead, I told her God's got something much much better in store for our future and all she gotta do is hang in there, let go and...

I love paying $13 for a combo that was made wrong. I actually normally really like arby's, but when there's only two ingredients on a burger/sandwich (cheese and roast beef) and you leave one off, how well do you think you did?

I really appreciate the trash service and expected idiocy. Nothing like a dry roast beef sandwich that cost more than an arm and a leg. That took 15 minutes to make on top of that. Yeah you're doing great. smh. Yeah, how much did your CEO make this year? Maybe the lady at the counter can't remember 50% of the ingredients because she's starving to death, is homeless or living out of her car because you guys refuse to pay any of your staff a living wage. Nothing works anymore because businesses like you are greedy and ignorant. FAFO tho, if you want. You already have a horrible reputation, I hope you're embezzling most of what you get (of course you are)... But your days are probably numbered. Might as well go the way...

1 star on food because I wasn't served. 1 star on service due to non rational decisions from staff.

I walked in and ordered a slider. Im told no slider buns so, no slider available. I requested a full size version due to the inconvenience only to be told, ill be upcharged and double charged from the base rate of a jalapeño roast beef slider. Total was 3 times what a slider is costs which was over 8 dollars with tax for 1 sandwich. Though im told double the meat and Swiss cheese plus jalapeños are extra. I asked for a discount and was told "it doesnt work that way".

In this situation, anywhere else I go and something is advertised and not available, im given a comparable option for the same price even if the portion is slightly larger.

The man at this arbys wasn't entertained by my idea and basically allowed me to walk out with nothing.

Arbys is the only fast food restaurant I stop at on the road.

After this experience, ill find a...