Papa Johns Pizza — Restaurant in Irmo

My family wanted me to pick up a pizza on the way home from Papa Johns. I went online and saw a special for 1 large 2 topping for 8.99. My kids wanted a half and half pizza and when ordering the special online it did not give me the option to do this. I figured I would just call and it wouldn't be a big deal. I called and the order taker said that they did have the 8.99 special but when quoted a price it was almost 12 dollars. He said he couldn't get the system to give the correct price. I asked if someone else there could figure it out. A female order taker got on the phone and she could not figure out how to properly discount the order. She then told me that the special was only for online orders. I asked to speak to the manager, who I think was named Tavarius. I explained the situation to him and he reiterated that it was for online orders only. After going back and forth I asked why I should be penalized because their system did not allow me to enter a half and half pizza. He told me in a condescending tone that he would do it this time but next time I would have to order online for the special. I told him to just forget about it, I would order from Donimo's and never order Papa Johns again for the rest of my life. Papa John's needs to empower their employees to take care of customers in obvious situations without going through multiple transfers. I should not be punished because the "system" won't take the coupon code or demeaned because the website did not take a half and half pizza. Learn who pays the bills and give them some basic priority and...

We've ordered from this papa johns alot and we never complain about anything we'll that's not gonna happen again pizza looked like it was put through a tornado there was more cheese on the inside of the box then on the pizza it was supposed to be a NY style pizza it didn't seem to be that pretty thick for a thin style pizza there was hardly any sauce the crust was closer to a bubble gum than a crust I'm sorry to say but frozen pizza from the grocery store has more quality and at 1/3rd the cost 25$ between the pizza the "delivery fee" which isn't a driver tip and the actual driver tip I feel like it should at least taste decent taste more like bubblicious stuck the the edge of card board slap some pepperonis on it send it the 3 miles it needs to go but make sure you get in there in a fashion that would resemble a chase scene in your favorite action movie.... Needless to say not happy and I won't make that mistake again I spent more time writing this review than...

Normally good pizza normally great service. On February 9th 2018 we ordered online the same thing we normally order. 5 topping pizza with wings. It was delivered wings are hot pizza was ice cold. I'm feeding a 17 year old a 13 year old and an 8 year old. I had to put the pizza in the oven to warm it. I called back in to speak to the manager. We did not receive our napkins hot peppers or parmesan. Ice cold pizza . I was told that they would cook another one and bring it out takes 30 minutes. I got kids that need to go to bed. Pizza in the oven on 425 takes 10 minutes to warm up. I told them they owed me something. Whine moan bits and complain every excuse in the world will give you 50% off . It wasn't until I ask for the owner of the franchise name or the corporate district manager that they agreed to freaking replace the pizza. Go figure . By the way I had ordered double hamburger black olives romaine tomatoes and anchovies. Not one anchovy...