Smoothie King — Restaurant in Irmo

I ordered a go go fruit bowl online for pickup this past Saturday. When I got to the store a young white girl proceeded to assist me and I told her my name and that I had a pickup for said name. I was handed my bowl and as I'm walking out a young black girl comes out the back and asks me am I Doordash. I said no and here is where things went left. She then asks me, well is that yours? Now, wait your employee just handed me this item after me telling her my name so why am I being asked is the item that was just given to me, mine? Honestly, that's an assumption of theft. This store needs to get there business in order and not question customers if they're stealing or not. I tried calling several times today to speak with the young lady, because I felt maybe this could be handled without leaving a bad review, but I saw her again today and the look I got was yeah I remember you from Saturday and have a nice day. UNACCEPTABLE! I do not steal and furthermore the next time your co worker or employee hands a customer an item after being given a name; how about you question your employee and not the customer. I PAID FOR MY FOOD. Don't let it...

I ordered delivery through the Smoothie King app, my order arrived dumped out in the bag. I contacted the store and the Employee on the phone assured me I’d be taken care of and given a Remark AND a full refund. She gave me my remake and told me to call back the next morning when the manger was available and that he would refund my order. The manger then told me when I called that he would need to speak to his District Manager and he had her call me and she then told me that they use uber eats for their delivery and that I would need to contact them for a refund and that it would only be a partial refund since I have a remake ( I explained that situation to her and she said the employee was wrong and that what I was told would not be honored) I then contacted uber and they told me that the store would need to issue the refund since I did not order through uber I ordered through the smoothie king app. Anyway - I was never issued a refund by uber or smoothie kind and nobody has reached out to...

This person in the picture is the rudest I have ever dealt with in the 5 years I have been coming to this smoothie king. I usually spend about a minimum of $30 a week. There have been many kids and adults come in and out of this place working, I am and have been patient and kind with all of them, I will NOT be back any more until this guy is fired, no longer working for this smoothie king. If I could give a negative zero, I would. The new owners should call me. I won't tolerate disrespect from such an ignorant person. He can not do anything because you guys have changed rules. So you need to post your new rules. I make changes to my smoothie and I pay for everything that gets put into this smoothie, I paid for the extra smoothie it makes, it is not over fill from there hand, it is extra from what I pay for. If you want to cheat your customers, then I will not come back ever. There are other Smoothie Kings and smoothie places close by... I dont need to come here,...