Burger King — Restaurant in Irvington

The location is 24 hours but proceeded to tell me when I originally drove up to the ordering screen that they were only fulfilling pick up orders at the moment.So I proceeded to park and place a pick up order.I waited about 15 minutes before pulling back up to the order screen but this time there was no response from anyone,I proceeded to drive to the actual window and I honked a few times,no response after 10 minutes ,after 20 minutes I knocked on the glass and there was one worker I could see in the back doing nothing ,and another worker who appeared to literally clock out and leave .This is ridiculous.This Establishment needs new management &workers who are willing to actually earn the money they are getting paid instead of ones who are sitting on their lazy a$$ ! I’m spending my hard earned money here!I shouldn’t have to wait 1 hour and a half for FAST FOOD.

Update -About 3 other vehicles were waiting In Line with me,others also got out and tried knocking on the front door and side doors,a few minutes later 2 guys and 1 girl walk inside and it seems as if they just arrived to work.They didn’t say a word to anyone that was waiting ,none of the workers even came to the ordering window to see what we were waiting for .i should’ve had my food almost 2 hours ago!!1 worker finally casually strolled to the window and says “what are you waiting for” 13 mins later he comes back with just the drinks .Ill...

This is the worst fast food to go to, the general manager of that store need to do some serious cleaning when it comes to customer services

I went to drive 07/29/24 around 4:30pm, I ordered 2 whopper meals, I pull up to the window and told the lady I have a coupon to use, she had the nerve to tell me I CANT USE MY COUPON, because they don’t accept coupons at the window, so I asked her so what do I do? Do I have to come inside? She answered “do whatever u want to do because I will not take the coupon and she slammed the window at my face, I had to go home without my food because she refused to process my payment, that was so embarrassing, I wanted to buy my food not begging her to give me food for free, Whoever that lady was at the drive thru 07/29/ 24 surely does not have customer service skills at all. People like her should not be dealing with customers at all It’s why work in a job if you don’t wanna be there and serve the customers, I will surely get in touch with corporate to handle this matter, this was so...

I was at Burger King last week at lyons next to Superfresh and White Castle, I order the 5$ meal, I gave the lady a 10 dollar bill she only gave me coins back she didn’t give me dollars I didn’t realize that because I was talking to someone, but I had released that I told the lady she asked me why did I take so long to ask her for the money I told her I didn’t realize that and she gave me the wrong receipt I told her that’s the receipt she gave me and she was saying she didn’t give me that receipt when she clearly did, I ask her to give me the rest of my money, she was being so mean about it and asking me what I’m gonna do acting like I wanted to fight with her or something when I was asking nicely for my money, she owned me like 3 or 4 dollars, please give me back my money or a offer for a free meal that lady need to get fire!! She not nice to customers at all I forgot what he name was but she looked around late 35’s around 5’9 she was working at night around 10pm the...