Tasti Cuisine — Restaurant in Irvington

UPDATE: I spoke to Hellen .She was so nice and understanding and made sure to accommodate for the issues that happened before. If you love Ghanaian food, especially Waakye ,one of the many great foods on her menu ,please don't hesitate to order from Tasti Cuisine ,you will not regret it. Big Thank you to Hellen.

Ordered yesterday,6/15/2024 through Ubereats a very large order for family: 2 orders palava sauce &yam, 2 orders waakye, 2 orders white rice, 1 order whole Fried Tilapia through UberEats.Delivery driver showed up with only one order of Jellof rice chicken plantains, none of which anyone can eat because of food allergies.UberEats kindly refunded me. Because the food is truly delicious and well prepared,Today, 06/16/2024,Father's Day, decided to take another chance with 2 orders of waakye ,2 orders of yam and palava sauce and 1 order of white rice.UberEats delivery driver showed up with two balls of kenkey, one order of beans stew and one order of okro stew none of which my family and I can eat either. I say all this to say that communication and customer service is key in any business.I would of loved it if someone from the restaurant called to acknowledge items are missing or if I desire a replacement rather than to give wrong food.I have had your food before and honestly it's great ! Just don't understand what the issue is.highly disappointed . Sad to say not only have you lost a customer but other people who were expecting to enjoy your...

My first time eating from here was about two months ago and the food was ok. Since then, I’ve eaten here three other times. The second time, I had snapper fish with jollof, and the rice seemed old and hard. The third time I went, I had the snapper with black rice and the food was extremely salty. I was not going to go back, but my friend wanted it so I gave them one last chance. (might I add that He’s from the islands and I’m American. The first time he ordered, every other time I ordered. I’ll leave that there) Last night I got the snapper with jollof And we both were throwing up. 30 minutes after eating that food I had to use the bathroom and he was throwing up. I went to sleep and he was back-and-forth in the bathroom all night. This morning I woke up and threw up and have been in the bathroom all morning. I don’t know if I have some sort of food poisoning or what but my stomach feels queasy, and I feel nauseous. The food was overly spicy and overly salty.. I wanted so bad to have a good experience here, but unfortunately, I will not return.

Response to owner: It was definitely from your food. This was the only thing I had to eat all day. Aside from making me sick, it was overly salty and overly spicy. Don’t be so quick to respond without taking accountability. Learn From your mistakes And do better!!! From looking at your other reviews, I see a lot of people saying that the food is too spicy and the...

I ordered a family platter of aguamo which on the menu states it includes: rice, plantain, sausage, sardine, eggs for $45 as well as a side of additional protein like chicken or goat meat. I called the restaurant to confirm the order and the lady tells me goat meat is expensive and that Doordash has taken money out and she won't get all $45. I asked about the plantain she said she'll add some to it for me. And when I asked about the sardines and sausage she tells me they put those items on there only to entice people, it doesn't come with it. So what exactly is the $45 I'm paying for? A platter of just rice? I received rice, plantain and eggs, and the supposedly goat meat was actually cow not goat. Don't recommend.

Edit after your reply: it definitely wasn't enough to feed 5 people. Regardless, everything that was listed in the menu that the platter comes with was not in the platter. I took a picture before anything was touched. Talk to whoever picked up the...