Popeyes Louisiana Kitchen — Restaurant in Jackson

Comes to find out I think I visit 3-4 times a month , but anyway I just went back 2 days ago I just love their po-boy's so I went inside again at first they refuse to sell me the po-boy until I told them I'm aware of the po-boy machine is not working for the 100 time😭, so then the young lady was like I'm not sure if the bread is any Good. So I told them when I just came a few days ago the last manger warm my bread up in the microwave so FINALLY they agree to warm the bread up in the microwave. After going back in forward so the manger on duty at the time told them after they make a po-boy for me " Don't sell anymore po-boy sandwiches must I remind you it's only 6:30pm smh..... IF ANYONE HAS CORPORATE NUMBER 🗣ASK THEM TO PLEASE HAVE SOMEONE TO COME IN FIX THERE PO-BOY BREAD MACHINE IT'S BEEN DOWN FOR OVER A YEAR ** ON HWY 80 WEST GOING TOWARDS EAST IN...

I had a very disappointing experience at this Popeyes location. I ordered a 10-piece chicken meal, and when I got home and opened the box, I found a chicken wing with visible feathers still attached. That was disturbing and unacceptable. I took a photo for proof and had to throw the piece away.

To make things worse, the rest of the chicken was dry and flavorless, and the biscuits tasted odd—like they weren’t fully cooked and had a strange tart taste. I was really looking forward to a good meal, and instead, I felt like I wasted my money on food that wasn’t safe or enjoyable.

I tried to report the issue through Popeyes’ chat system, but they kept asking for a receipt I was never given. This whole experience left me frustrated and disappointed. I won’t be returning to this location, and I hope management takes food safety and quality more seriously.

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I went thru the drive thru at 9:15pm. Ask was it any fresh chicken and the light skin tall girl got an attitude and change the headset to a short men and he had to finish taking my order. I guess the light-skin tall girl had some word to say thats why the headset was changed. I got to the window and the short men told me they only had breast and thighs. I told him i don’t eat that. The (short lady) general manager came to the window and i asked her can i get my 5pc (2 wings and 3 leg) fresh. She said no because her cook had already left. If they close at 11pm why is the cook not there at 9pm? Then i said yall close at 11pm? She said no i close my store early on Sundays. The attitude was rude and not so tasteful. I left out of line and went to another store. This has been my 2nd time there and it wasn’t great customer service...