Wow, where do I even begin? Our experience at 11 South was nothing short of incredible. We made an early reservation for a special occasion, never having been there before, but hoping for a calm and relaxing atmosphere, and it was exactly that and more. From the moment we walked in, we were seated right away and instantly noticed the soft, dim lighting, fresh flowers on each table, and the glow of lit candles, which created the perfect romantic setting. The service was impeccable and the food truly divine. We started with two antipasti: the burrata caprese and the short rib bruschetta. Both dishes were beautifully presented and absolutely delicious, a perfect start to the evening. For the main course, I ordered the goat cheese chicken saltimbocca, while my husband chose the braised beef short rib. My dish was a delight in every way, I could taste the freshness of the sage leaves, the richness of the prosciutto, and the creaminess of the goat cheese. The chicken was tender and flavorful, with a light, crisp coating seasoned to perfection. The creamy, buttery mashed potatoes paired perfectly with the mushrooms and crisp-tender asparagus, making each bite memorable. My husband loved his dish as well, describing the braised beef short rib as tender, juicy, and full of flavor, complemented by mashed potatoes, mushrooms, and fresh greens. Dessert was such a sweet surprise, compliments of the house. We were served a perfectly executed crème brûlée, with a silky custard inside and a crisp caramelized top. Paired with espresso, it was the perfect ending to our meal. I also appreciated seeing such a thoughtful selection of European after-dinner liqueurs on the menu, everything from Amaro Montenegro ( my favorite!) to grappa, limoncello, sambuca, and Frangelico. Made me feel at home! Overall, I would give our experience a 10 out of 10. Our server Madison was attentive, warm, and made the evening feel extra special. Between the atmosphere, the outstanding food, and the wonderful service, 11 South made for the perfect date night. We can’t...
Read moreOne of my favs. This has to be one of the top dining establishments in the Jacksonville area. Intimate, cozy, outdoor dining available. Fab menu and super wait staff. Have never had a bad experience here and the cuisine is top drawer and always consistent. Bar area up front fills up fast. Valet parking.
Here's an update 5-28-2023:
Not our first visit to Eleven South. It still ranks as one of the finest in Jax Beach. This time it was a Saturday over Memorial Day Weekend so there was quite a crowd. Standing room only at the bar and people waiting to be seated. Believe me, the wait is worth it. The atmosphere is busy however seating inside or on the patio is still pleasant. White table linens forecast a fine dining experience. The wait staff is exceptional,. Our waiter, Parker, is one of the most outgoing, friendly, and knowledgeable we have seen in any local restaurant. Service by the wait staff is efficient and responsive. As far as the cuisine goes, it is always exceptional. Try the Royal Red Shrimp appetizer. The steaks be it a filet, rib eye, or NY Strip are as tender and tasty as any of the local fine steakhouses and the prices are competitive. Yes, they charge for bread however it is one of the finest baguettes around and is accompanied by four dipping possibilities including butter. Parking is by valet which is also friendly and efficient. There are just too many fine dishes on the menu so try any of them, you will not be disappointed.
2nd update we dined once again at Eleven South and as always the dishes were excellent the special duck appetizer was out if this world, the special flounder dish outstanding, the rack of lamb done to perfection the royal red shrimp always a great choice. The NY Strip done as well as any fine steakhouse as was the filet. Try the French fries topped with parmesan and the basket will feed...
Read moreI want to start by acknowledging that the food was excellent and our waiter was both friendly and attentive.
However, there were several issues that significantly impacted our dining experience. Our large party was seated near the kitchen, in a narrow hallway, which was not ideal for a group of our size and contributed to a crowded atmosphere which proved to be problematic later on.
After finishing dinner, we ordered coffee, and unfortunately, another waiter rushing through the hallway collided with our waiter, resulting in hot coffee spilling on me, particularly behind my ear, causing burns. This was a painful and distressing incident that required medical attention.
The manager’s response was disappointing. She offered me one free drink as compensation, which felt inadequate considering the severity of the incident even if it was an accident. I suggested that perhaps offering drinks to my friends would be more appropriate, implying that one drink was not sufficient. When the check arrived, there were no adjustments made to the bill to reflect the incident or our inconvenience (which they fixed later).
The cost of the medication and the visit to urgent care far exceeded the compensation offered.
The lack of a sincere apology and meaningful compensation, especially after spending over $1,000 on dinner, left a negative impression on me and the rest of our group. While I understand that accidents can happen, the response from the management was not in line with the high level of service we expected given the circumstances and the amount we spent. I hope the restaurant can take this feedback seriously to improve their customer service and handling of such incidents...
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