Blue Water Grill & Ignoble Pizzeria — Restaurant in Jamaica Beach

I was a frequent patron at Blue Water Grill when I used to visit Jamaica Beach a few years ago, and I've been back a handful of times since. The food was always reliabily good. Burgers were generally juicy, and the pizza was tasty and not too thin as others have suggested. I really liked the colorful vibe of the interior, with unique quotes and artwork scattered around the place. This was a down-to-earth, "island time" establishment that I could rely on during trips to Galveston for solid food.

However, the behavior of the owner here on Google and over at Yelp is frankly reprehensible and has convinced me not to visit this restaurant again when I return to Galveston. His ugly habit of calling critical reviewers "predators" (often combined with other odd sexual language, such as the word "molest"), accusing them of peddling "lies and hate," and, in the case of one review, revealing the real name of the person behind the username (!) and calling them a "criminal mind (...) involved in Jamaica Beach smuggling ring" (what does that even mean?) is disgusting, unprofessional, and downright disturbing. The same behavior can be witnessed on Yelp (albiet less often), where the owner called a negative reviewer a "hillbilly and a simpleton" and accused him of "smiling sadistically" at him.

This level of egocentrism should not be supported or tolerated. I will not be bringing my money or friends here again. I really did enjoy this place, but the ugly behavior of the owner has dissuaded me from ever setting foot in here again. He may respond to this review calling me a liar, a predator, hateful, a "paradox," make up a mean nickname for me, concoct some overwrought word salad to attempt to psychoanalyze why I'm so "cruel," or tell me I should seek help from a therapist. These are all things he has done in past responses. I'm anticipating such a response. However, at the end of the day, I'm simply a former patron of this restaurant who is appalled by the callous and mean-spirited behavior of this owner, who seems unable to handle a ubiquitous thing in professional life: criticism. We all saw what happened with Amy's Baking Company; waging wars against your customers on the Internet does not end well. Customers may be wrong or leave nasty reviews, but the owner is not always right either, and it is certainly not okay to engage in such petty, spiteful behavior.

The negative reviewers all had legitimate points about the level of service provided at Blue Water and the quality/price of their food. The owner, sadly, chose to respond to those valid criticisms with petty name-calling, slanderous accusations, and even a mean-spirited revealing of personal information. That sort of behavior is unprofessional and surely does not fit the culture of hospitality that Galveston is...

Horrible. Owner a complete idiot. I am a local. Tried to order food tonight. He answered the phone : Blue Water Grill open every day till 9; I jokingly sai except yesterday when you closed at 6:45/ He hung up the phone. I thought maybe phone problems so I called back 5 times only to get the answering machine. Finally thinking some stupid idiot employee didnt want to answer the phone I blocked my number and someone answered. They asked if it was Walters Gladden (which was backward) and I said yes. They they hung up the phone. Well I thought then some raelly idiot just wanted to get off early and hung up on me. I then went up there to find that the real idiot was the owner. He started out to say that he has neurological problems and his toes were to be taken off in the morning. I thought Jesus this gut had problems and I understand. He then proceeded to tell me he was tired of people making fun of his business closing early and he didnt need my business of any of my friend's business. People from Bucks Bar always complained and he had a "robust" business and didn't need ours.

Well I do go to Bucks and like to but I never told him that. Happy to be in the same category but this guy doesn't have a clue. I felt sorry for him at first but has proved to be an absolute complete idiot. Don't know how he has stayed in business this long. I guess even a blind hog can find an acorn every now and then.

There are a lot of businesses on the west end I love to support but not an idiot like him. I give...

I typically dont write bad reviews even if an establishment is subpar but this place is a disgrace.First off there was only one other table in the entire resturant that arrived 15 min after us and got there food 15 before us. It took us 50 min to get 2 med pizzas that cost $40 and when I asked for a cesar salad they said it was,$10 seriously you guys have box fans on the floor because it's 80° inside your resturant according to your thermostat.I managed petronellas and I don't even think our salads were $10 and when my wife asked to speak to a manager he refused to speak to us so she asked for the owner and,we were informed he is the owner and wouldent speak to us.Horrible customer service.Let me be clear I have no problem paying top dollar for good food and service but this place provided neither. Update The owner has now tracked me on FB and made derogatory comments on my FB page about my wife and family I guess since his dishonest response wasn't enough. A harrasment police report was filed.I wasnt surprised when the officer said there have been multiple complaints...