New King Wok — Restaurant in Janesville

I went in at 3:45pm on a Saturday. I walked up to the guy at the counter and, after a few moments of silence I said to him, “Are you still open?” because even though I was standing right in front of him, he didn’t bother to put down his phone and say “hello”. I ordered general tso’s chicken and veg fried rice. Oh. My. Gosh you guys, the chicken was soaked in heavy grease and was literally hard. Not crispy- hard!! The veg rice tasted burnt is the only way I can describe it, and everything had an oily, burnt, rancid taste to it and it was as if the food was leftover from earlier in the day and they just re-fried it as is in an attempt to make it edible. After 3-4 bites I threw it in the trash and felt sick, nauseous, my gut felt “heavy”. I honestly think I ate rancid, re-re-refried food that had been left out all day and it made me ill…AND IT WAS FIFTEEN DOLLARS!!! I’ll never go...

we ordered beef chow mein, and it came with hardly any beef and absolutely no noodles. just wonton strips. called and asked if i could bring it back to be comped, and was told by a woman, “chow mein has no noodles. bring it back and if we see beef there will be no comp but if there isn't beef we will comp.” what kind of customer service is that? we brought it back and we are then told beef chow mein DOES have noodles but its dried noodles. i tell the man, “this is wonton strips, not noodles. regardless of that there’s no beef in here.” he then flung the register open and gives me...

Tried them again, it's hard to find good Chinese these days. When you request Chinese vegetables you don't really get Chinese vegetables. Mostly what we got was cooked celery Tiny sprinkling of carrots, that's about all I could see. There was a time you could count on bamboo shoots and pods andsome other stuff and more than a trace of meat. There's very little meat in any of the combos we've had. Service is variable. Some of the phone people have attitudes and really trying to understand what you're looking for. Hope they see this...