Burger King — Restaurant in Jasper

I ordered myself a #2 combo. (large) which is a Double Whopper, FF, and Drink on 7/20/22. I noticed when I got home, my FF were missing from the bag. I drove back and went to the Drive Thru to let them know. No one was there to assist me. I honked the horn. Still, no help coming! I pulled around to the side to walk up to the door, but it was locked since the restaurant closes at 6pm. (Initially, I had ordered at 7:30pm) So then I tried driving up to the Drive Thru one more time, but going to the speaker instead and not the window. I was waiting to be acknowledged only to see a girl (Lisa) running out of her car (from smoking her cigarette)to the restaurant while talking on her headset to take my order. She was the only one working that evening. I told her that I was coming back for my FF that she had forgotten to put in the bag. No apology from her for ANY Of THIS! She made me feel like a inconvenience. So then I asked for another FF for my trouble and she gave me a face that wasn't so very nice. I'm usually a pretty understanding person since I work in the restaurant industry, and I know how places are short staffed, but the customer service here was...

I went in today and the drive thru line had over 6 cars. I decided to go inside for my order. I ordered 3 cheesey tots order and a coke. I asked for them to be fresh, because they were for my little boys, and when I've gotten them before they are soft, and have dried out cheese. There was a older guy and a young girl working. The guy was polite and said he would make them fresh. The young girl was very rude and gave me two orders of the cheesey tots that had been sitting in the warmer for a while. When i saw this, i requested AGAIN for them to be dropped fresh and told her it was for my kids. She rolled her eyes and said OK. When i got my order i had 1 order fresh, and the other two were the same ones i told her i didnt want. I normally don't review places i go to, but this is the 3rd time i come here and have a similar bad experience. Either I'm missing somethinf i paid for, or this stuff happens. I'm not picky when it comes to fast food, but my goodness it was for my kids and i asked them nicely twice. Very...

Don't usually complain but this needs to be brought up. Was at this location and ordered my food. 2 wraps and a 4 pc cheesey tots. Service was quick as far as payment and getting up to the second window. But when I pulled up to the second window I saw the lady working grab some toys from a bag sitting in the warmer. She put them in the bag and set them in a different slot on the warmer. Soon after the wraps came up and she bagged it up. I don't know how long those had been sitting there. Even the chicken in the wrap seemed like it was made a hour before hand. It was late at night with an hour left until close but I think they would still make the food fresh. It seemed like laziness. I work in the food industry as well and I know the frustration of trying to close early after a slow day. But it was an hour before close. They could have kept one fryer on and part...