KFC — Restaurant in Jefferson

DISCLAIMER: Before I leave a review, I would give a 0 star rating for this KFC location if it were possible.

I ordered a chicken combo meal when the store opened at 11:00, was told I have to wait 5 minutes for (1) chicken sandwich because the chicken is still from. I actually waited 30 minutes before having to go in the store before having to inquire about my order

When I entered I couldn't help but to notice all the standing water all over the dining floor and the general dirtiness of the dining room to include tables. When sharing my frustration with staff members, I was informed that night shift left it that way and when I shared I'd be contacting stote manager Tammy, I was told by the same staff not to waste my time because previous customers have complained to the store owner and that they never correct any issues because they do not care. I was asked and begged by staff, instead to contact corporate (which I intend to do) regarding all of these same types of issues each time I have visited. As a lifelong fan of KFC it pains me to know their brand/reputation is suffering as a result of neglect and lack caring about customers and employees, alike. Every time I have attempted to visit this specific location over the past (3) years, I have been unable to order ANY KIND of chicken or receive any kind of decent customer service. I will be contacting corporate in an attempt to have something done about current management AND ownership of this specific location. This location is entirely unacceptable and unsatisfactory in every single aspect imaginable. Try at your own risk...

Was passing through and had to stop for a bite. The first thing I want to mention was the service. The drive thru server was the SWEETEST. She was friendly, efficient, and so polite. I got my order and continued on my three hour journey. I ordered the chicken sandwich box which included fries, eight nuggets, a chicken sandwich, and a sweet tea. I ordered this combo because I haven’t had kfc nuggets in years and heard they’d changed and so had the chicken sandwich, post-chicken sandwich war era. Best. Nuggets. Ever. Unpopular opinion but…. They were better than Chick-Fil-A, who uses too much sugar in their batter. Way better than any fast food nuggets on the market right now, in general. As far as the sandwich, the bun was fresh, the chicken was hot and crispy, but what impressed me most was they didn’t skimp on my favorite part of a chicken sandwich; the pickles. There was a pickle in every delicious bite!! That, combined with the fresh bun and the perfectly cooked chicken with exactly the right amount of mayo, put this sandwich as a top contender for fast food chicken sandwich choices. 10/10. Fries were also great, as well as fresh. It’s rare that a fast food chain hits on all levels, but seriously, this location is the trifecta. Can’t speak on ambience because I didn’t go in, but I’d recommend this KFC location if you’re traveling through Jefferson, Georgia. No pictures because I was driving, but the food delivered on aesthetic as well. It looked great and tasted great. Other locations could learn from...

I am so irritated that you took my money and gave me substandard slop for food. I placed an order for pickup on March 28th and arrived at the location around 6:15 p.m. There were four employees huddled around the drive-in window trying to contain something that had spilled prior to my arrival. Although there were four people trying to deal with this situation, one employee told me I would need to wait, even though I was the only person in the restaurant and there were only two cars in the drive thru! Unacceptable!! The person who spoke to me filled three large drink cups with water from the drive-thru drink station and threw them on the floor. I hate to think what that may have kicked up into food that was being processed. Unacceptable again! After a few minutes he brought my food from the Shelf with the drinks that had been sitting there for at least 10 minutes. The ice was completely gone. I didn't even try to rectify it because there was so much craziness going on inside. UNACCEPTABLE!!! Worst crew I've ever seen! If it wasn't the only KFC near me I would never go there again. Chances are I won't anyway. A disgusting display where food is being handled and processed. And, the "sweet tea" I ordered, that had lost all ice due to melt, was so strong it could not be consumed. You need to hold a meeting to explain the exact properties of sweet tea! KFC Jefferson cannot be trusted to provide a consistent, quality product! Never order...