The KFC in Clarksville, IN turned down my order of two Lg family meals and claimed it would be over an hour if I wanted to wait. I could hear a woman in the background that I assumed was the manager on duty snapping at the young girl attempting to take my order by repeating "No! No! I'm not doing all that! No, we're not doing all that! Tell her we're out of chicken." When I asked how long the wait would be the young girl said 30mins, but the voice in the background said " Tell her an hour so she'll leave. " After that poor interaction I started to just grab pizza, but I instead decided to call the KFC located in Jeffersonville, IN and they apologized to me for the treatment I had received at the location in clarksville. I'm very appreciative and from now on my company will no longer go to the Clarksville location when we need to purchase food for our staff meetings...
Read moreMy dinner was too expensive $11 just for a few small piece tender combo, worse get home put food on plate, tenders was tough & biscuit was hard from can tell sitting all day, mashed taters watery wth, only thing fresh I ate was the coleslaw. I called manager immediately who cashed me out in drive & she knew food was old sitting so just said she will replace the combo without slaw. Ok I had to throw the taters & biscuit in trash, nibbled on some of chicken. I've always had fresh food from here. I understand short staff excuses but the ladies here had not 1 customer at 4 while the manager & another employee was right outside door smoking when seems should've been tossing old & cooking fresh food for...
Read moreWent inside to make a togo order. It was during the lunch time period but we'll before noon. returned There were 3 people working one of which appeared to be very young. I gave her my order (6 full original recipe wings) and large wedges. I had repeated the order to make sure she had it. Another of the 3 employees worked and filled my order. I took it and returned to the car but thought I would check it just to make sure. Sure enough it was wrong! I got chicken strips instead of wings. I returned inside and after waiting for a bit the 3rd of the 3 employees asked if I had a problem. I explained my issue to him and he took care of correcting the order. Spent 35 min at KFC to get a...
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