S&S Brothers Jewelry and Repair, Inc. — Local services in Jeffersonville

I arrived at S&S Brothers Jewelry and Repair, Inc. to browse for video games. Upon browsing their selection, one game in particular caught my eye, NCAA Football 14 for PS3. The business had this video game priced at $21.99. I have been looking for this video game for a long time as the NCAA Football franchise has went out of production and this is the last year this type of game was produced; it is very rare. I asked a store associate, who I believe was the daughter of the owner, to retrieve the game from a case for me so I could proceed with my purchase. I inspected the game and everything seemed good to go. As we walked to the register, she went into the back room. She then comes out from the back room and asks my why this game is so special. I proceed to tell her that this is the last NCAA Football game ever made. She then tells me that I have just got a very good price on it and that there is nothing she can do. The owner, who was at the time working with another customer, interrupts and ask her how much the game goes for. She proceeds to tell him that the game goes for $80 on eBay. He is distraught by this and proceeds to tell me that he cannot sell the game to me at the advertised price. I explain to him that this is not common business practice and that it is very unethical to change the price on a game, much less a game inside of a pawn shop. The owner tells me that he cannot afford to pay someone to re-price games every week, even though he tells me that the game has been on the shelf for 3 years. They then begin to ignore me. I was very upset and dissatisfied with my experience from this business so I leave. After I leave and am able to collect my thoughts, I proceed to call the pawn shop back and tell them that I plan to report this incident to the BBB since they will not sell me the game at the advertised price. They explain to me that they do not care, tell me to do what I want, and tell me that it is the owner's property and he can do...

I have been a customer at S & S Brothers Jewelry & Pawn for several years. The prices on jewelry are 20-30% less. Not including their wide variety of sale items. The electronics, game consoles & TV's are like new, & some are brand new, in the box, at incredible discounts. I am amazed at the money I save every time I shop there. The employees & management are top-notch, professional, courteous, & very knowledgeable with store products, & competitor prices. Also, if you're looking to pawn or sell an item for extra cash, this is definitely the best place to go! They give you the best rate-return for your item. The employees are understanding & efficient. You never have to worry about a long wait line, to be offered penneys on the dollar at S &S Brothers. You'll be greeted by customer service the minute you enter the store, & they are a compassionate, knowledgeable & professional team, that are sincere & always there to help when you need it. I've never worked with anyone better than these guys. Check our their clean, well-stocked, friendly store... You won't be...

Only reason I'm not doing a 1 star is that I was able to buy a chain here at a reasonable price. The owner didn't have the materials to do customized jewelery work I needed done, so he wanted to charge me shipping costs for materials he should have restocked already. He then wanted to over charge me for the material and labor, IF I accepted his shipping cost of $17! Not to mention that with the hardship he was attempting to impose, the job wouldn't have been done in the time necessary. Trying to charge folks for not restocking is NOT how you do business. He should have compromised to get the job done, without all of the mind games. Still, wanting to charge me for SHIPPING on something he should have had already was lighting my PTSD! Over $100 total for a simple, silver custom job. Good thing I didn't mention I am a military veteran. I kept my cool, and out-classed the old man. Got a tip on an old jeweler out in St Mathews. Job done 2 days later for $50, materials and labor! No hassle! HALF THE...