Taco Bell — Restaurant in Jenks

This is the closest taco bell to me, after going here for about the last year since i moved to jenks i am seriously thinking of never going to any taco bell again. I say with full confidence i have NEVER been to any fast food establishment or restaurant in my life that messes up my orders more. I’m not exaggerating even slightly when i say 9/10 times my order is wrong.

One time my order was wrong so i drove through again to have it remade, when it was remade it was wrong again, went through again and it was made wrong a THIRD time.

This last time i went it was made wrong (no shocker) and they forgot my cinnamon twists, i went through to get my twists and my messed up items remade and when the worker asked what i originally ordered she then replied after and said “that’s what we made” in a condescending tone - which was incorrect because it had cheese when i ordered it fresco. When they remade my items they forgot my twists again, i was over it so left and decided i’m not ever going back lmao

Almost every employee i’ve met has been incredibly rude and like they hate their life, i don’t know who taco bell employs but it’s always unhappy people who have no manners. I think i’m finally done with taco bell, the food isn’t good enough to deal with all the...

The staff was pleasant, the tacos were pretty standard, and the quesadilla (pics included) was a scam. I got 3 soft tacos, 3 Dorito tacos, and a chicken quesadilla. The chicken was beyond dry, and it tasted weird- almost like there was bacon in it (I don't eat pork so this was a much unwanted flavor). I think it was overseasoned, or it simply developed a weird flavor after sitting untouched for several hours. Maybe both? It was the thing I was most looking forward to and most disappointed by. It wasn't cut properly either- they may need new tools because there was an indent, so they did try. One "piece" has absolutely nothing inside, while the other 3 "pieces" were full of dry and weird tasting chicken with VERY little cheese. Super sucky. 😕

My sauce situation was depressing and upsetting too. I asked for a "ton" of sauce (I need at least 2 per taco), but they have me 5, FIVE total. For 6 tacos and a quesadilla.. 🤦‍♀️ (Different definitions I guess?)

I also asked for an extra side of quesadilla sauce, which I didn't receive, but it seems like they put extra on it.

** I went back because I couldn't waste $7! They gave me a refund no hassle and were super nice about it. Like I said, the...

I placed an order on the Taco Bell app at 2:19 a.m. and at the location to complete the order by 2:33 a.m. no one was operating the drove thru speaker and when I finally waited at the window (and honked although I deafest the behavior) someone eventually came to the window to inform me they were closed even though the website states they are open until 3 a.m., At this point it is only 2:42 a.m. when I inquired about my order I was informed they never received it (even though I confirmed the address with the individual and I clearly showed them my order confirmation number. My account also shows a pending transaction for the purchase) and there was nothing they would or could do about it since they had already closed. At this point it is still only 2:44 a.m. at this point I was informed I was informed to cancel the transaction on my phone application. After doing so I placed and order at the 1535 E. 71st location and had my food by 3:01 a.m. and enjoyed a very polite and enjoyable experience in the process. While this is only my personal experience and may not be the general experience of the public. It definitely added stress to an already very long Saturday. Thank you...